Photosmart 7520: Paper and possibility of selection of quality always change to the photo paper

I'm unable to select different types of paper and print quality.
whenever I choose another paper automatically return to advance and normal quality hp photo paper.
If for example I change quality printing at best on plain paper automatically become Hp advanced photo paper.

Any help please? I am very frustrated

Hey @antonello2,

Welcome to the Forums of HP Support!

I understand that you have some problems with printing to your Windows 7 PC to your 7520 Photosmart e-all-in-one printer. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If the printer is connected to your PC via a USB cable, remove it.
  2. Close any programs you have open.
  3. Click on start and open devices and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. If you removed the USB cable, connect. If this is not the case, click on add printer and follow the prompts to add a new queue for your printer.

Please let me know if this allows you to change the paper settings. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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