Photosmart 7520: Printer Wifi connectivity Photosmart 7520

This printer works well in a small office environment with a Wi - Fi connection.  It has been moved to a home office a piece.  The printer is installed with a wireless connection and works immediately after installation.  An attempt to print after the computer went to sleep or stopped the error message "Cannot communicate with the printer" appears and the impression is not accomplished.  By using the wizard to set up printer on the printer screen, the wireless LAN is located and displayed.  After entering the password, the printer is operational and print all documents in the print queue.  I uninstalled the printer driver, deleted all files associated with HP and reinstalled the latest full driver twice.  No change, the printer works for this session and then connect not when subsequent attempts unless the wireless Installation procedure is complete.

I have a same printer bought in the same place at the same time and worked in the same office as the above printer OK.  That 7520 does not connect to the wireless network after the appropriate network is displayed and the password is entered.  The print doctor shows a communication problem but has no solution.  All other wireless devices, including computers used in this location connect you and operate without problem.

It of a problem inherent in the 7520 series or is there another procedure that may correct the problem?

Hello

Thank you for using the HP Forums.

Can you try using a TCP/IP port?

Creating a TCP IP port

1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
4. Enter the IP address of the printer.

This video resource will show you how do:

Create & port use TCP IP

Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

Let us know if it works

Tags: HP Printers

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