Photosmart 7520e-all-in-one: Bran new 7520 Photosmart e-all-in one display reads "cartride seems to be missing.

The cartridge of aziz I received, new in the box with your printer, appears on the screen as 'missing '.  I spent this cartridge with others supplied with the printer.  Each location, I placed this same cartridge Aziz, the missing bed printer screen.  The other cartridges play very well in the slot of aziz.  I restarted the printer, nothing helps.  I can't go past this screen of configuration to use the printer.

Hello! Welcome to the forums @67huey

I understand your new Photosmart 7520 does not recognize the cyan cartridge, and I want to clarify my suggestions for you!

I recommend you first try troubleshooting steps to see if you can get the printer to see the cartridge.

Click here to see the steps: ink cartridge problem: a 'ink cartridge problem,' "Not compatible ink cartridge" or "Ink cartridge failed" message on the Photosmart HP printer control panel 7510 e-all-in-one and HP Photosmart e-all-in-one 7520, Printer series

If the printer still does not recognize the cyan cartridge, please call us directly you may need a replacement of the cartridge.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Good luck to you, thanks for posting in the community

Tags: HP Printers

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