Photosmart 7520e: black ink cartridge doesn't work on Photosmart 7520e

Black ink cartridge stopped working.  I replaced the cartridge with a new cartridge, HP 564 XL.  Used printer clean print head and Align tools.  Received message 'alignment failed.  Cartiridges are defined for quality parameters' the printer is off guaranteed so no help from HP.  Does anyone have any suggestions as to what to do?

Hi @aquaharry,

Welcome to the Forums of HP Support! I see that you have recently changed the black cartridge on your HP Photosmart 7520 and now you cannot print. You get a "alignment failed.  Cartridges are defined for quality parameters "."

I wish you continue troubleshooting here: color or black ink not print

Complete all of THE steps and make sure that the cartridges are properly ventilated.

What are the results, you are FTA now to complete a successful harmonization?

This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can easily say 'Thank you' by pressing the "Thumbs up" icon.

Tags: HP Printers

Similar Questions

  • Black ink cartridge 564XL will work in the 6510 AIO printer?

    Black ink cartridge 564XL will work in the 6510 AIO printer?

    A cartridge of the same size that the color cartridge would be the photo cartridge.  This is not interechangable with the black cartridge, you will need a black cartridge.

    document here can help.

  • 564XL black ink cartridge doesn't fit, even if hp site says it should. What's wrong?

    I have a Photosmart HP 5510 printer, model # B111A. I bought a black cartridge 564XL for her, and I can't get to fit. I checked the instructions on how to change the ink, but it said nothing about why does not the XL. The HP Web site States that it is compatible with my printer, then why doesn't he take it, and is there something special I need to do to install it?

    Thinner 564XL black ink is figure 1, Ciara_B of post.  Please just make sure that the number is CN684W or CN680W.  I know that eBay has them.  Which are sold in the general store retail package doesn't have a part number.

    Another issue that I see in this thread, some users confuse black with 'black photo' which are not the same.

  • Re: Black ink cartridge does not work

    I'm having the same problem.  New cartridge.  I bought a pack of three for $59.00.  I think to install a new one and return to the rest of the three Pack if one is defective.  Don't know what else to do.

    Hello Traceey,

    Please perform the below mentioned steps, which should solve the problem.

    1. Check the level of ink on the ink cartridges, it should be full of > 25%.
    2. Press on the SETUP ( button tool key icon), and then
    3. Press TOOLS , and then select CLEAN PRINTHEAD.

    You may be able to execute the above mentioned as follows at least for 2 - 3 times.

    If the problem persists, call the HP TECHNICAL SUPPORT for assistance.

    If you are in the United States, the toll free # is 1-800-474-6836.

    If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

    Kind regards
    Jabzi

    Help the community by marking this post.
    Your question has been answered? Mark it as a accepted Solution!
    See a great post? Give it a Bravo!
    I work for HP

  • Photosmart 5520 black ink cartridge not working not

    I have the same problemwith Photosmart 5520, black ink, it's not working

    A few hours ago, I bought a new cartridge. Because the return, we were out of ink and... I changed (for the second time since I bought the printer) and after that... the printer does not print black ink more.  I bought the printer at ElGiganten, Copenhagen, Denmark. I wasn't expecting to find unwanted product on the market, the Danmark. I wasn't expecting HP to deceive people so much. I checked here on the site if the printer, it's still in warranty... not even an answer. So I spend almost 5 hours to check all the * solutions * I try, the printer still give me blank pages.

    The ink on the new cartridge is now... 45% or something. How his as possible! If the pages came out completely of white100 euro, in the trash, past time for anything on this site/forum... I do not understand how you are allowed to sell bad products on the market.

    For HP, you have deceived many people including me, I hope you will take away from the market, at least to the Danmark.

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

    If you are not familiar with the operating function of private messages of the Forum, this post instructions of a..

  • Photosmart 7510 - black ink cartridge does not print

    Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

    Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

    Cleaning of printheads

    Cleaning of copper contacts

    * Check for a good evacuation

    My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

    The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.

    Suggestions on what to do now?

    I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
    (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
    (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
    (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

  • Black ink cartridge HP Photosmart C309 to print not

    All of a sudden my printer does not print any black.  I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it.  The printer has been used regularly - it's not dry.  I tried to print the "status report" and the only thing that prints is the ink supply photos.  The thick black cartridge shows nothing, as if the cartridge is empty.  Can anyone help?

    Hi all

    my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.

  • HP Photosmart more B210A: black ink cartridge will not print.

    The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

    The only change is that I have installed all new cartridges when all printing has become very low.

    Help, please.  Thank you.

    Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

  • Photosmart D7260-black ink cartridge not recognized by my PC

    black ink only doesn't recognize my PC, the change of ink, but it's a new night 2016? Already he clean the cartridge, but doesn't change anything. I can print from a USB, black ink, but not my computer, the computer take all colors to black.

    I fix my problem to uninstall my printer and reinstall the entire system with the CD when I get the printer. Thank you, problem solving

  • Black ink cartridge stopped working

    It looked as if I had simply run out of black ink, so I replaced the black ink cartridge. A new not working anymore. I ran clean print head, aligning the printer etc several times. I went through all the other steps of troubleshooting on the HP website.  I don't understand what the problem is. Can you help me?

    As it is a 5520 I would advise calling telephone assistance from HP, you may need a replacement printer

    http://welcome.HP.com/country/us/en/wwcontact_us.html

  • Use black ink cartridges into the two slots? HP Photosmart C4795 - no color cc = us

    Can I use black ink cartridges into the two slots? HP Photosmart C4795 - no color, to save money?

    Hey JJ - B,.

    You cannot use a black cartridge in both slots. The print head channels are different for print 3 colors in a slot vs only black print out on each other. Using black in the two slots certaining most will cause errors and possibly damage the printer.

    Is there a reason you want to run the two blacks to be with? You can still print with only the back cartridge installed.

    Good luck!

    Sean

  • Black ink cartridge will not print in HP Photosmart Plus B209

    I have had this printer for years.  I had a few problems here and there, but it was basically a machine reliable and quality.  A week or two ago, my HP black ink cartridge ran out.  I tried an ink cartridge not HP for the first time.  (Gasp!)  It did not work.  I assumed it was less and I pulled it.  I then installed a new HP black cartridge 564XL.  But still no black ink is printed.  I ran 'clean' in the Tools menu print head several times.  I cleaned the electrical contacts.  I made sure that the evacuation of cartridge area was clear.  I removed the cartridges, unplugged for a minute or two and reinstalled them.  Nothing has worked.  Probably put in this cartridge not HP for a few minutes is not totally destroy my printer!   Any help will be greatly appreciated.

    Well, this printer has been crossed at my nearest store Big Box Office Supply for recycling.  I ordered a new printer (* certainly * NOT a HP!) and it will be delivered today.  HP, when figure you you lose your faithful?  There was a time I thought that all that HP was almost sacred in the world of technology.  No more, no more.

  • HP Photosmart C309a does not print after I installed new black ink cartridge.

    Printer was working fine until I replaced the black ink cartridge.
    Does not print the text in black on the printer test page.
    The States new HP printer installed cartridge.
    All other colors are working well and were replaced at the same time.
    Tried cleaning cartridges - pulling the cartridge and put back in - turning the printer off and on again.
    Also tried to restart the computer.
    Could there be a problem with the ink cartridge itself?

    REAL SOLUTION. I had the same experience, spent hours pulling my hair like children had project do to school and it was 22:00.  Your cart is clogged! Here IS THE SOLUTION! (: 1) remove all ink cartridges. (2) extract the carriage that circulate in the ink cartridges by lever on the right and the trolley lifting vertically. (3) wipe any accumulation of visible ink on the outside with clean cloth or paper towel. (4) THIS IS THE KEY: keep transport under hot running water to empty all the handwritten entries in the irrigation channels that distribute ink. Keep rinsing in clear water i.e. no sign of ink. (5) trolley dry with clean cloth and blowing in areas, you can access in order to remove the remains of the water. (6) let transport air-dry overnight. (7) Re-install transport, then reinstall the ink cartridges. 8) ENJOY YOUR PRINTER. (9) I saw many entries on this topic dating back two years, without real solution offered. I am an automotive engineer in unemployment. If HP (or anyone else) would like to hire a smart worker, engineer in the Detroit area, please inform. Thank you!

  • I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation.

    I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation. It it not a cartridge 564xl. I am really considering to resume this printer and turning it.

    Hello

    What seems to be the issue. His are more in there or something like that? If so, check the icon on top of the cartridge, it should be a Hexagon, if you want to mount a "bow tie" it does not, since it is a photocartridge that is not supported by your printer.

  • Photosmart HP 7510: Change what black ink cartridge is used.

    Our 7510 HP ink slots for small and XL cartridges, however it will not use the small cartridge ink. How to change the parameters to pass to the thin cartridge XL, small is running out of ink and I can't find the black ink cartridge (Photo) in stores now. I bought two 'small', one was a XL, not labelled as such and we ordered cartridges from HP on the web and they were too big too. I need to be able to use the XL Black ink cartridge that is installed.

    Thank you..

    Hello

    First, XL ink cartridges are physically the same size with normal cartridges (same number). The difference is more inks XL cartridges.

    Your printer has 2 black ink cartridges, one narrower called Photo ink cartridge and one large/more bigger called black ink cartridge. When printing in grayscale, the printer will mix all the colors to give B & W. If you want to print black ink only, you must indicate to your printer. Please try

    (a) double-click the desktop printer icon.
    (b) click on set preferences.
    (c) click on advanced.
    d select "Black ink" only for printing in grayscale
    (e) click Ok/apply.

    Note: printer must still all color inks and it will consume a very small amount of ink over the warmng of trial.

    Kind regards.

Maybe you are looking for

  • AT100 ICS update

    Now that the trhieve (AT100 USA) received the ICS update, when can we expect the same ib Europe? Ty,TDA

  • HP Pavilion dv6 Notebook PC: replacement AC adapter

    Hello Update: I found the AC adapter plug. Thank you... I bought a HP Pavilion dv6 Notebook PC (used). The problem is that the AC adapter is overheating and battery (in Windows) information are constantly changing, "load" to "do not load" I would buy

  • Acrobat Pro 10 Adobe registration issue

    I have Adobe Acrobat 10 Pro disc and serial number in a box. I installed it and when I try to save it, I get a message saying: could not register your product at this time. try again later.  Can someone help me?

  • Navigation in the forums - locate a particular space

    It seems that each 'upgrade' becomes just harder and harder to navigate and find things.  Much like Windows updates... it's all still there but good luck localization.Trying to navigate is so complicated that I can't even set up a coherent descriptio

  • Base layer update question

    I have updated a base layer that exists to a 'major' version 2.0 and am trying to assign it to my test computer lab. When all computers receive my Base Layer 2.0, I'll be able to remove my Base Layer 1.0? I see they have the same identification numbe