Photosmart 8750: pilot built-in printer in win 8.1 64 bit does not
Hello
My photosmart 8750 printer, which is a great printer and still works fine, at least with my old laptop that runs windows xp not... Unfortunately with the built-in windows 8.1 HP printer driver (64-bit) does not at all.
What's the case up to now, first time connected, the printer is recognized by windows 8.1 and the driver is installed automatically, if a printer test page send it prints normally. But it is she, anything else, pdf, word doc or an image will not print!
The printer responds to a print command, to start something that looks like it's going to print, but after a few seconds it stops and nothing happens after that, if I look in the dialog box where the docs are normally listed as they wait to be printed there, I'veallready restarted the service of spool printing, but that has not worked... also reinstalled the printer some times , but that did not help...
My perception now is that the driver for win 8.1 is the problem, because the printer works fine with the original HP driver on my laptop to win XP.
If all goes well, there is a work around for this problem...
Thanks in advance for any help!
Diederik
Hello kwikkwekkwak,
Welcome to the HP Forums.
I see that you are seen and problem when you try to print from the computer.
I suggest that we start by running the HP print and Scan Doctor. Please let me know if you see messages or error codes.
Thanks for your time.
See you soon,.
Tags: HP Printers
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