Photosmart A646 - Windows & (64-bit)

Upgrade to Windows 7 (64-bit) and now Windows 7 configure the Photosmart A646 in "Devices" instead of "Printers" in the Device Manager.

I downloaded the ".exe" www.hp.com/go/windows7 but download always puts the A6464 in the 'devices' and not 'printers '.

NOTE: The problem with the A646 in devices is that the A646 does not appear in the printer selection when in a ny photo editing software.

I'd appreciate any suggestions.

Thank you... Don

Don,

I just spend an hour on the phone with HP support.  They tried everything, but then as I watched, they click with the button straight on the HP in the category of instruments and clicked on eject.  Once they did, he became a printer and started working.  I hope this helps you.

Lyn

Tags: HP Printers

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