Photosmart all in one C5180 will print not black, computer laptop satellite L775D-S7132, Windows 7

Photosmart C5180 all-in-one

New ink installed all the cartridges.

Printer does not print black.

What should we do?

There is a document with steps to help solve when there is a print quality problem in a Photosmart C5180. The document can be accessed here.

Tags: HP Printers

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    Looks like you did most of the resolution of the problems already. The print head is probably clogged or will need to be replaced.

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    If the problem persists, the print head should be cleaned.

    Check the status of print head warranty:
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    Printhead replacement games are available from HP customer or authorized service providers assistance.
    ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

    If the printer is out of warranty, you can try the procedure in the video below. Please use at your own discretion.

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