Photosmart all-in-one D110a: printer

I installed a new ink cartridge, but the printer will not print the alignment page.  Now the screen says 'print alignment page.'  There is a big red X and the power button flashes.   I turned off, checked the cartridge, disconnected the power and have reinstalled the printer, but none of these things have solved the problem.  I can print a page from the computer, but can not copy or scan.

Hey @SandyTP1,

Welcome to the Forums of HP Support!

I see that printer e-all-in-one D110a Photosmart will not print an alignment page or align. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve problems of alignment with your printer.

If after the above, that you are unable to align, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

Please let me know the results after following the above. If you can align or reach a resolution with the support, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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