Photosmart B8550 does not print black

Photosmart B8550 does not black print.

With the new black cartridge the report 'Pure Prinhead', but not when you print the actual page?

No problem! I like to try to help out!   If you get the print head and installed and still have a problem, feel free to post back.

Tags: HP Printers

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    Hi Photokool,

    I understand that this has been a frustrating experience for you, and I want to help him.

    I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  • Photosmart 6520 does not print black.

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  • Photosmart B110 does not print black

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    Thank you for your help,


    Solved! I am even more convinced of obsolescence are scheduled for my printer.

    I solved my problem and you know how?

    I have "dupe" of my printer.

    The print heads are in good condition (I bought new print heads) and I had already perfectly cleaned up the chip in the printer. So why not print?

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  • HP photosmart 5515 does not print black


    I have the same problem as many others: my printer has stopped printing black.  The colors are ok, and I tried to what is suggested in the paper, ink levels check and evacuate on the cartridge, by running the print head clean program. Nothing has changed, no black printing or copying.

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    Hello! Welcome to the @lauf forums.

    I read on the way to your your Photosmart 5515 is more printing in black ink. My suggestion to you, would be to read similar here to my colleague @HevnLgh on another post, and I would say following the same process that she mentions in this post: Re: light printing ink black

    I hope this helps you!

    Have a wonderful weekend

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  • Premium photosmart HP does not print black

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  • Photosmart 5512 does not print black

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    Thanks a lot for your interest and help.  I think my problem is resolved.  I ran the tool "to clean the print heads" three times and started to see results. After that it runs three other times the printer seems to work well.  Of course now I used all my color ink cartridges new, but at least I don't have to buy a new printer!  Thanks again.

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  • HP Photosmart 5520 does not print in black ink.

    Black doesn't print not... except on the print quality diagnostics page where the text and black frames around boxes all print in black.  Inside of the 'Black' box is empty, however.  When I try to print a page of type, it is either totally empty or very indistinct.  How is that possible?

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    Hi RAJP-52,.

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that the black is not printing on the computer but prints partially on the diagnostics page.

    I'll be happy to help you.

    I don't know what you have tried so far the fix, but I included a few documents to go through the steps to see if we can solve this problem.

    This printer has a permanent print head. You can always run however of cleanups on the print head.

    This document is intended printer does not print black ink or color ink or prints blank Pages.

    Here is a document to clean the contacts of the cartridge.

    'Cartridge problem,' 'Cartridge missing or damaged', or 'Not compatible ink cartridges' Message is displayed on the control panel.

    Please let me know the results if you are still having problems.

    You use genuine HP cartridges?
    Check the date on the cartridge to make sure that they are still in warranty. (not old stock)
    What are the ink levels?

    If you like you can print a new diagnostic test page, scan it and include it in the post, I can take a look to try to find a way to solve this problem.

    Thanks for posting on the HP Forums.
    Good day!

  • Photosmart 6520: HP Photosmart 6520 will not print black

    This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.


    Hello people,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

    I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    Thank you

  • HP Photosmart 5520 - will not print black ink

    Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

    Hello heartieluvcatsand welcome to the Forums of HP.

    I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

    I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Photosmart B110a does not print another property

    I replaced the cartridges of color with authentic products on my Photosmart B110a.  Until then it worked perfectly.  Now it prints shocking images of color in pastels.  Does not print black which is 3/4 full.  I use a Mac.  I powered by printing, computer, uninstalled and reinstalled and still no luck.

    Test pages print works and the colors appear.  I cleaned the print heads.  I have re-aligned heads too.  Help, please!

    Hi Deelesley, don't know what fixed it but glad to hear it of good feeling back for you.

    FYI, if you have problems again the link below has a lot of support documents & troubleshooting for PS b110a


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