Photosmart C3140: Don't scan after update to the Mavericks on Mac

After updating my Mac to the Mavericks, now my printer not scan.  It will print, however. But when I try to scan, I get this error message:

Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps: start the program again. Close all programs that might be using the device. Restart the computer.

I did everything above. I have also turned off the printer and unplugged for a few minutes. I rebooted several times. Thanks for any help you can offer!

Hello

Thanks for your help. I have a successful solution of Apple that I wanted to share with other people who may have this problem - it involves an impression through the preferences system, a bit bulky but not too expensive:

Go to system preferences

Printers, Scanners &

Choose Scan from Print/Scan above the name of the printer

Open scanner

In the dialog box that appears:

Make sure that "scan to" say where you want to be saved, otherwise you can not know where TI saved.

Press Scan.

(If the dialog box opens to the top immediately, please be patient.)

Tags: HP Printers

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