Photosmart C410a fails to print in black

C410a stopped printing in black. No error message appeared. Supplies indicator revealed a level a bit low for the black ink, but not empty. At through print and tests the cleaning head which showed samples of light colour, but not black. Replaced by cartridge 564XL new, totally black, but printer failure continued in black. Printhead repeated to clean without success. Repeated remove a cartridge and reintegration to ensure a correct fit.

Ciara_B, thanks for the post of care. Yes, I tried the suggestion of Bob. It was quite an adventure! As expected, considerable ink washed the frame. In the end, no joy. After a few glass smoking and strong, I abandoned all hope for the weekend. During the following Tuesday I took a blow when printing, and miraculously, black printing worked OK.

At this point, I'm puzzled as to how or what could have affected the cure, after changing the black ink twice before the procedure of "soaking". Given the lack of effect on revenues HP, I'me reluctant to consider this as a plot by the company to sell more cartridges. However, I am open to suggestions.

Thank you once again.

Deep water

Tags: HP Printers

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