Photosmart C410a won't print duplex from my Mac laptop

Just bought a C410a and installed. It can reach all my computers, but when the computer Mac laptop, I can't make changes to the configuration of the printer. I am presented with an only fundamental choices like "last use", "photo paper", "... fast project", etc.. When I print from my desktop Mac, I can change all the features such as color, the orientation of the paper, double-sided, etc.

I tried to use the HP utility to change the settings of the printer, but nothing of what I need to change are listed.

However, when I use my PC (windows XP), I can see everything about the printer and have full control.

Anyone know what is happening here?

Thank you.

OK, when you start a print job (file > print or cmd - P), on the resulting window to ensure that the arrow next to the name of the printer is oriented upward.  If this is not the case, click it.

Now, in the drop-down, choose paper Type/quality.

Tags: HP Printers

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