PhotoSmart C4180: HP Solution Center

The "HP Solutions Center" will not be open. When I double click on the desktop icon, it blinks but turns off immediately.

I used it successfully on Wndows 10 since I upgraded to win 8 to 8.1, and then to 10.

Should I remove all the HP printer and reinstall from scratch? I felt for a long time. First installed on Windows Vista. Never no problem until today when tried to do a scan.

Solution found: I uninstalled Windows Update KB3132372 and now the Solutions Center works again.

HP will speak to MS?

Now, I need to understand how 'hide' the update in Windows 10 so it isn't automatically install again.

I don't remember updates Windows, causing problems with other programs in previous Versions of Windows.

The following text appears on the Microsoft Support Forum:

KB3132372 update has been installed on three of my system windows 10 yesterday. So, when I try to open the HP Solution Center that allows me to print and scan on my HP printer, it tries to open but closes immediately. I uninstalled KB3132372 on both systems and the HP Solution Center opens successfully. Installed again updated and the HP Solution Center would not open again.

These effects my ability to use my scanner/printer.

Is there a way to permanently uninstall this update automatically installs once again, or a difficulty, I can do?

PS: I found following the block MS updates - click on the following link:

https://support.Microsoft.com/en-us/KB/3073930

It works...!

Tags: HP Printers

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