Photosmart C4280 All In One: USB Port does not work

When I try to scan, I get a message saying that the USB port is not installed. It is installed, but I bought a new USB port and still get the same message.

Hi @MrsQ3,

Thanks for getting back to me with this information.

Have you already tried to install the software and drivers from hp.com printer? If you do not try to download the HP printer installation wizard for installation. This tool will find the most recent version of the printer software and drivers available for Windows 10.

If you have already installed the printer software, try downloading and does not perform the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.

Please let me know how it goes.

Thank you.

Tags: HP Printers

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