Photosmart C4280: Incompatible device

Hello.

My Photosmart C4280 was previously works very well with Windows 10.  A new update has been installed a couple of days.   Now it is said that the Photosmart is an "Incompatible device" and will not open it.   I tried to reinstall the program three times to no evail.

On the last seconds of the installation, an error message comes up saying the device is not compatible with the pc and the program could be harmful.

Anyone have any ideas?

Hello

Thank you for using the forum.

We suggest that you download the printing software win 10 full functionality of this link;

http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-C4200-all-in-one-printer-series/3192751/model/3192752#Z7_3054ICK0K8UDA0AQC11TA930O2

If it's already done, could you try to uninstall previous drivers before reinstalling the downloaded one?

Hope that helps.

Happy New Year 2016!

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

Tags: HP Printers

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