Photosmart C4280: Photosmart Essential 3.5 will not work after the Win 10 update

The Photosmart Essential suite, which includes the scanning software will not work after the upgrade to Windows 10.   There is no message error that pop up or are listed in the event log.  Printing continues to function properly.    If the s/w is not compatible with Win 10 there the other scanning software free that I can use?

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Hello

Thank you for using the forum.  Think that you are facing the same problems as others with Win 10 updates.

Try this solution:

http://h30434.www3.HP.com/T5/inkjet-printing/HP-Solution-Center-fails-to-launch-cannot-open-solution-here/m-p/5424438/highlight/true#M515792

 

Hope that helps.

Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

Tags: HP Printers

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