Photosmart C4480 - cannot download the Solution Center - Windows 8

Have computer HP Windows 8.  I am able to print, but I would like to have all the functions of the solution center without having to log on to my XP computer that I access.  I tried several times to download the Solution Center software.  Everything seems to go well until the end when I get a message 'Download has been cancelled', n explanation.  This happens after all 246MB are downloaded and is very frustrating.

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'Download cancelled' usually is due to settings on your computer, could be antivirus software, disk space limitations, etc. So 1. Make sure you have a lot of space, 2 disc. make a backup because instead of clicking the download button (that way, if Save as worked, the package is downloaded, on your local hard drive) and 3. Double-click the downloaded file to install. If save as fails, windows should give you an error message, then go you from there.

Tags: HP Printers

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