Photosmart C4480: Not printing in color documents

Installed new cartridges, color works on all pages of test, but not in any application. The color displayed in the preview windows, if I understand correctly, this means that it is a printer problem. Nothing don't helps, I have updated the driver. All troubleshooting tips seem to apply only to Windows platforms that I don't get the same choices in preferences dialog boxes. Black and white and the quality of the project are NOT verified. Help?

Welcome to the HP community @Kaiulani,

I understand that you are unable to print in color of a Mac OS X 10.10 Yosemite to your HP Photosmart C4480 printer. I will definitely do my best to help you.

Since you are able to copy in color, I think that there is a problem with the device driver, follow the instructions.

Step 1: Resetting the printing system:

To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Deskjet back in right now.

Once the reset is complete, proceed to the next step.

Step 2: Uninstall the drivers and software:

Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

Once the uninstall is complete, please continue on.

Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

Step 4: Manually install the driver Package:

Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

Step 5: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

Step 6: Add the device:

1. click on the menu of Apple , then Preferences System.

2. click on Print & Scan and then check if the name of your printer appears in the printer list.

3. click on the name of your printer, click the sign minus (), then remove the printer.

4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Deskjet driver is selected.

6. click Add to add the printer to the list.

-Source

Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

Originally posted by Mr X-23.

Please respond to this post to let me know the result of your troubleshooting.

I hope this helps.

If this help will testify of my answer by hitting the thumbs to the top slot

Click on the button "Accept as Solution" if I helped you reach a solution.

Tags: HP Printers

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