Photosmart C4580: c4580 scan to pc error 4 [(3,42,0)] Digital Image Monitor stops working.

Scan to pc error4 [(3,42,0)] Digital Image Monitor stops working.

Scan Doctor repairs DI Monitor and she immediately stop woring

before I even try a scan.

I run hpqtra08.exe which initializes the DI monitor and after a few seconds it stops working again.

C4500 removed and downloaded software problem persists.

Help!

Hi @jere99,.

Welcome to the Forums of HP Support!

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