Photosmart C4585 display language changed in Japanese

The display on my C4585 language changed in Japanese (in English).  I got the printer over a year and it has been great so far.  I have consulted with the built-in web server, but there is no tab 'Settings' which is apparently what I need to access the 'languages '.  Any ideas?  Thank you, Ian

Hi Ian,

You will probably try to reset the printer.  This would be with a semi full reset.  I can help you with that, but you have to accept to not publish the steps.  I would like to send you via private message.

If successful, the printer should be reset back to the factory settings.  When the printer starts initialization, you will be asked to select a language.  Once you have completed the installation process, you should be good to go.

If the printer is on a wireless network, it could be removed from the network, and you need restore the link.  You must know the network name and network password.  Anything is in memory would be erased.  Let me know if you want to reset.

Tags: HP Printers

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    Visit our Microsoft answers feedback Forum and let us know what you think

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