Photosmart C4780 no transfer ink on paper
I haven't used my printer for a while, but when I put in place and that you were trying to print a document, the page came out white. The ink cartridges are not empty, and I tried to install new cartridges of ink with the same result. The printer seems to operate normally other than that, just no ink transfer. I don't know what to do.
Help much appreciated!
Okay, one last thing to check - Remove the ink cartridges and gently pat dry area of the nozzle (where ink should be out) with a clean damp cloth. A good cartrdige let strong spots of black or cyan, magenta and yellow on the fabric. Is there is no ink, or only a small stain then the cartridges are likely at fault. If the ink stain is strong and dark then probably the problem is in the printer and service will be required.
After having the highest try printing a page of diagnosis as described in this document. Y at - it no trace at all of the printing on the page? If there is then cleaning cycles can solve the problem. If there is a strong ink stain on the fabric of the test above, but no trace of printing there is probably a problem with the electronics of the printer.
Tags: HP Printers
I just installed new ink cartridge in my HP Photosmart C4780. I ran the test cleaning and alignment and my
print is fine except that everything is obscured. What I forget? Thank you very much!
(1) what a filled cartridge or a new cartridge?
(2) who is the operating system installed on your computer?
(3) did you change on your computer recently?
This usually occurs because of three reasons-
(a) if cartridge is defective.
(b) the ink and toner levels are not suitable.
(c) If fuser on the printer is broken.
You can try to remove the cartridge and the seat of again.
You need to check the ink and toner levels cartridge.
To do this, you must refer to the article mentioned below.
Note: you can use the link mentioned above just for reference, if it does not apply to your operating system.
You should post your question in the forums of HP support and contact HP support for help.
To do this, you can check the below link-
http://h30434.www3.hp.com/ - HP support forums.
http://www8.hp.com/us/en/support-drivers.html - Support HP
In addition, you can see the article mentioned below that addresses a similar issue-
Note: the printer described in the article mentioned above is of a different model. But it applies to your printer as well.
Hope this helps!
I have a Photosmart C4780 printer which I am putting in place. It is connected and 'impression', even if nothing appears. When I try to print the alignment page that nothing comes up except for 2 tiny small black lines the top of the page. Makes me think that the ink cartridges are not defective. When I tried to print the alignment page, looks like it's something printing, but nothing is there. I tried troubleshooting and turn the printer off and on again to redo the alignment exercise. Someone at - it advice?
Hi there, how old are the supplies you use? I'll assume that you have checked that the ink levels from the Panel before or through the printer software and its showing that there is little ink in the cartridges. If the printer has been lying idle for awhile with the inserted cartridges they can become crust around the nozzles. You mention that you have tried troubleshooting, you run the automated tool to clean the cartridges? I included here a link to the document to support troubleshooting for print quality problems. Scroll down to step 6 of Solution 6 (just below the images in the print quality report) and follow the steps there. If this does not work, proceed to step 7 which explains how to clean the surface of the nozzle of the cartridges.
I hope that this information helps to get the problem solved.
I have a photosmart p1000 which has not been used for about 1 year. I just installed new ink. Printer and go through the print than normal request but no show of ink on paper. It act like it is printing but the paper came out white clean. No idea why this is happening? Thank you.
Hi - a couple of things to try. First of all, when you installed the ink cartridges, did the tape covering the ink nozzles detaches completely? You could remove the cartridges, hold them upside down and make sure that there is no Ribbon left on the ink nozzles. If the ink nozzles are clear, try the procedure described in this document, simply choose the operating system you are using.
Hope that helps.
Product name: HP Photosmart C4780
Operating system: Windows 8 64-bit
Error message: "the computer is unable to establish two-way communication with the device.
Changes: I installed the "full functionality" print driver available on hp.com for Windows 8
When I send a Word Document to print the C4780 will spit on white paper. I think that the ink levels are cool, but when I try to check the ink levels using the Toolbox "printer" in the HP Solution Center, I see the error message (see above).
I've uninstalled and reinstalled the driver updated several times now. Whenever the installation seems to have success, but it does not solve the problem. I also tried to install the driver of "basic" printing for the Photosmart series, but I still have the same question.
The printer is connected to the computer via a USB cable; I'm not currently using the wireless feature. Thank you for your help with this.
You indicated that you could not communicate with the printer, but I can tell that it prints a blank page of the word.
Try some troubleshooting in this document:
See if this helps you.
My printer is HP Photosmart C4780 allows to analyze, but has stopped scanning, but will print & copy.
I get the error mess "parse error. Try scan from computer or see the documentation. Press OK.
I checked the systems running and have revived the latter, which has been proposed for the same problem
anyone else had previousky. TKS in adv
Hello @Williams2and welcome to the Forums of HP, I hope you enjoy your experience!
I see that you have any questions about your ability to scan. I would like to help!
You are connected via a USB cable or a wireless connection?
I recommend to remove printer ink cartridges and reset the power supply. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.
I suggest also download and run the HP print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
The printer does not print. It turns on and can scan and all that, but when I try to print it fair shoots on a single page. I checked my drivers and ink, both are very good. I've done the Troubleshooting Wizard HP and it has never worked (I tried 3 times and he said that the event was canceled somehow). I tried calling HP, but my printer is "more served by HP" (it's what tells me the site). Help
@raygun11, welcome to the forums!
I'm here to try to help you with the problem you are having with your Photosmart C4780 white pages print, and I hope we can solve it!
I would like first of all for you to tell me if there are problems when you make copies, black and white copies and color.
Try a power reset if you haven't already and make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.
Press the power button to turn the product on.
With the product, unplug the power cord from the back of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the product.
If the product does not light by itself, press the Power button to turn it on.
Also run Print and Scan your PC of Windows 8 doctor , chose the option "Print of difficulty" and let me know that say the results at the end try printing out in Notepad too and I would like to know if the page is empty, or print very well.
I hope to hear the results of your part, and we'll go from there!
If you want to say 'Thank you' to my answers, simply click the "thumbs up" button this message below!
Have a great Tuesday!
I have a HP Photosmart C4780 printer and OS X 10.9.5. I'm trying to analyze something to PDF and I get a black picture. When I scan a 8.5 x 11 size paper as an image it scans only 1/4 of the document. Please let me know if there is a driver will fix this. Thank you.
The HP scanning application is incompatible with the Mavericks and, consequently, the output being not registered correctly.
You can find more info on the question in the thread of information:
Open the Applications folder, then the Hewlett-Packard folder,
The HP Scan right-click and select move to trash, then annexcs the trash.
Then, install the HP Easy Scan application, which is the last version that supports your operating system:
The HP Easy Scan will be installed in the Applications folder.
- Problem: I just bought this printer and there trouble of power unless I push it each time. Even when the tray is filled with paper or a sheet of paper he feeds on its own.
- Model: HP Photosmart C4780
- OS: Windows Vista
- Connection: wireless
- Error: Out of paper, led power flashes
It took me a while, but when I did a complete Reset semi seemed to correct the problem. Good luck people.
In previous versions of Firefox, print with my HP Photosmart c4780 and Laser Jet 1020 worked well. Now, all that happens is the flow of the page. The pages are blank.
Can you explain if this happens with all pages or only PDF files open with Firefox 29,0? If it's from PDF files, I have been informed that this a bug that will be fixed by an update published Friday morning time Pacific.
I hope this helps.
Well, I have a Photosmart C4780 printer, and I try to get connected to the network. I need to connect it wirelessly because that cable of three feet it came with just do not cut it.
I have no idea how to connect it. I see nothing on the networks in the software of the printer, and the printer itself menus are cryptic and buggy.
Any statement of Mac, I can find is for older versions using the real HP software. From what I understand, if I'm on Snow Leopard, I'll use drivers and the software I already have. The sole instructions of Snow Leopard I can find hidden only setting via the USB port.
Help would be greatly appreciated! Thank you.
Download the latest version of the software HP here
Run the program and first have the USB cable connected to the printer, you will come to a point in the configuration where you will be asked if you want to configure the wireless printer. Confirm the configuration wireless and just the follow through. You will need to know your wireless network security settings and benefit that your Mac is on the wireless network that you want to use with the printer. It's pretty simple.
I have an HP5510 printer. It goes through all the steps of printing, but does not ink on paper. I am running Vista home edition. I can copy the printer turned off or shut down the computer and the same thing happens. Why?
Did you remove the Strip contacts?
I try to use my old Photosmart C4780 with my MacbookPro, and when I try to add the printer it says "the software for this printer is currently unavailable. Please contact the printer manufacturer for the latest version of the software. »
Can anyone help?
I'm sorry that you have a problem with the software. I would like to go to the site below, the software for your printer. I would be totally uninstall and reinstall the software downloaded from the link below.
I hope this helps
My problem began simply with your printer, a HP Photosmart C4780, who has always had a wireless connection and would not print. Initially, the checked network connection fine control panel of the printer. I ran a Microsoft printer troubleshooting, which found a block in line print and authorized. The first test page print, but did print the "internal test page. I did not understand what it meant, so I looked for help on the HP site.
I ran the HP print and Scan Doctorand he suggested I have reinstall the driver. I have downloaded and saved the current HP (PS_AIO_06_C4700_USW_Full_Win_enu_140_175.exe) and then uninstalled the existing driver. When I tried to install a new, a window pops up saying "the system cannot find the file specified," with only a single box for click that simply says "OK". The installation went through 'examining installation options', after entering "check updates, download updates, install updates" and then it was all in "audit system", who jumped out of the window "file not found" upwards, and when I clicked 'OK', the installation window as well as the error message box simply disappeared. Which I suppose is the path to the file is under the window, but it didn't fit so he showed not the end. What I read was "C:\Users\... \Local\Temp\7zS588E\Setup\.\Setup\hpzpnp40...»
I found a topic on the same printer model for the same problem in the forum, which offered this hotfix:
You must first complete a level 3 of the software uninstallation. I've included the steps below to do this.
1. press the Windows key and the letter R
2. type %temp%, and then click OK
3. open the 7z folder (a more recent if there are multiples)
4 open the util folder
5 open the folder of the ccc
6. double-click on the Uninstall_L3
Once you have completed the Uninstall_L3, delete all of the items listed in the temp folder. Note, you will not be able to remove all the elements, please ignore those that do not. Then please empty the trash and perform a clean boot. I've included the document «How to perform a boot in Windows» If your computer does not request it, restart your computer.
Once your computer is back, you must reinstall the printer software. You can do this either by using the Setup CD, or by downloading the software.
I did what was suggested, until he got to the point where it says it was the case recommend not removing any more items if I had intended on using the HP Officejet printer (Yes, I have a second HP printer connected to the network) anytime in the future. Not really understand how it all works, I decided to stop what I was doing, so unfortunately it has not solved my problem.
Do I need to uninstall both printers HP before I can reinstall a? And if I do that, is there a reason that I wouldn't be able to reinstall the two printers? Looks like I'm asking trouble. Bottom line... I can not install the driver.
I tried to install the full versions and the driver base and still get the same result.
I have a HP Pavilion dv6 - 3100t for computer laptop, running Windows 7 Edition Premium, version 6.1.7601 family service pack 1 64-bit. I have not installed new hardware or software. This printer has always had a wireless connection. The router I'm using is a Netgear 54Mbps WGR614 v6 (provided by my cable company) and the network includes not only my laptop and the Photosmart printer, but also desktop ASUS, HP printer, an Officejet 6300 series (used only for printing graphics and photos via a wired to the router) and a chip on Vizio TV. I use Norton 360 first Edition and disabled the antivirus auto-protect when I downloaded and tried to install the driver.
Help, please! And thanks in advance for your time and your attention.
Oh, Jamieson, it worked! I can print again! A massive amount of thanks and congratulations to you.
I couldn't believe it when he actually passed the point where it normally would stop the installation, but then almost at the end, upward jumped «Fatal error during installation» My excitement sank into a depression. He said while the installation was not successful and he needed to collect information in order to diagnose the fault. I looked at what has been collected, and it was more or less gobblety-* beep * for me. There was a code of 19714722 error condition, if that means anything.
Then he placed on my desk, the "Error of Installation HP - Windows 7.hta" file and instructed me to do away with the current window, restart, and then open the file and move forward with these guidelines. I did and he basically had me to restart the computer once again, and then turn the printer off, unplug the printer, then unplug the router, wait 30 seconds and then plug the TAA - DAA and back in, I'm back in the business of printing.
Thank you very much for your time and patience.
All the best to you and yours!
With the Mavericks (OS X 10.9.4) installed, I noticed that completed print jobs remain in the queue for my HP Photosmart C4780 Safari printing and preview. If I want to print another (another page), I usually have to remove the previous work (100% full) of the queue so that the printer will print (I think remember that sometimes, with a Google Chrome browser, it is not necessary). If I close the lid of my MacBook Pro (which goes to sleep) with a completed print job stays in queue HP, it will be then print again for a second time.
Today, I installed the updated driver, but the problem has not disappeared when I tried to print from Safari and overview.
HP Print Driver Update critical for printing a foreign page address - 2014-01-31, Version1.0.0, 10.56 M
Any ideas of how to solve my problem?
You have an old HP software in your Applications folder, which was the Mavericks before OS?
In the meantime, download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
-Go to System Preferences > print & Scan
-Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!
-Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.
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