Photosmart c4795 FAIL wireless

Try to install the Photosmart c4795 on my wireless network. The problem seems to be with the software that came with the printer. The computer I use a Vista Home Basic. It uses avast! and windows firewall. I disabled them both, and that didn't make a difference. Here's what's happening.

After the initial Setup starts, I get to the screen where I choose "USB Câble" or 802.11 option. When I choose wireless, the next screen tells me that it cannot find any network (SSID). Although I am currently connected to it, it broadcasts its ssid and he even appears on the printers "HP Network Configuration Page" it seems so that the printer can see the network, but can't the software on my computer. So I try to do a manual config, type in the ssid and click Next. After I choose infrastructure mode, I get an error message "the selected printer is not present.  If it please to connect you to the printer and press Retry or Cancel to select another. Note that the printer is installed, and I am able to print to it while the usb is connected.

After the closure of the programmes and come back to it, I have to change the ports usb or goto the Device Manager and uninstall to try again (I have to use auto detection) if I check the box "the printer is already connected via usb" it brings me to a page with a list of printers. There is only 1 in the list. It's good, but when I pick it and next time I get the same error "printer selected is not present.

Pls help.

I used the cd and never had problems, so I don't think it was a bad copy.

and boo lured3nem! That's what I've been doing all this time... Thanks for the help.

Anyway, so it turns out that my initial assumption must have been correct. Something on this vista Home Basic machine did not allow hp to wireless access card software and/or the windows wireless api. I brought on a laptop with windows7 on it, and after a warning on windows7, I went the installation. Everything is going as expected... even without disabling my firewall or Panda antivirus. Once I got the printer on the network, I have re-installed on vista basic machine and selected that it was already connected to the network, and the software found it. YES!

Note: I'm fairly advanced with computers and I couldn't find anything on this computer and would be interfearing... No service, no program running... nothing... So I'm still at a loss to know what was the cause of my problems. The best estimate is that Microsoft Windows Vista Home Basic was the problem... as it seems to be so often.

If all else fails in your printer (especially with a vista machine) wireless configuration, try to borrow a laptop and get it on the network in this way... Once its on the network even the dumbest of the computers must be able to find it.

Thank you to everyone!

Tags: HP Printers

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