Photosmart C5180 Installation ERROR - Windows 7 64-bit - system cannot find the file hpzprI40.exe

Photosmart C5180 all-in-One

During the installation:

C:\Users\Test\AppData\Local\Temp\7zS1DB2\Setup\...\hpzdrI40.exe - m...

The system cannot find the specified file.

I clicked OK, then came next to the top:

Error Situation code: 06768865

The following lines were extracted from installation error logs.

+ Launching 0000000000001246128\s\Now = X:\hpzprI40.exe m

preloadiceenginetoguidfolder-* "X:\autorun.inf" - nosplash - checkPath

XXX-1-f "X:\hpoins18.dat" "-number validate dat"-No. validate "

Found source file: X:\hpzsetup.exe

VerifyFilesNoDecompression() failed with the system cannot find the specified file.

Exit code = 2

H E L P!  I don't know what to do now.  I tried to install the downloaded file, AIO_CDS_Net_full_Win_WW_130_140 on HP site.  My operating system is Windows 7 Ultimate 64-bit.   I need to get this working today and need complete instructions on what and how to do this fix.

mrsjeffyg, I recommend that you completely uninstall the printer from the computer. Make sure that all copies of the printer and the associated files are removed from programs and features, the Manager of devices, and the devices and printers. If you are connected with a USB cable, make sure that the cable is removed from the printer for the duration of the present.

Click START and type "%temp%" and press ENTER. This will open the temporary folder, and I want that you delete all the files that you can here. Some will not be able to be deleted, so ignore these files.

Restart your computer.

Follow this link here and reinstall it from the Full_Feature Driver and software.

http://goo.GL/0zXiT

I would like to know how it goes!

Tags: HP Printers

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