Photosmart C5283 installation on windows 8

I have a Photosmart C5283 all in one. I bought a new computer - Lenovo Ideapad Z710. I want to install the printer on the computer, but I get a message that the operating system (windows 8) is not supported. How can I install the printer? I heard that there is a driver that can be installed on the printer that will allow the installation. Is this correct? Or do I have to upgrade the operating system?

Thank you.

Hi @ElishevaCH,

Welcome to the HP Forums

I think that the issue you are running into is simply because the software supplied with the printer CD would not have Windows 8 drivers on it.

If I'm not mistaken, I have two options for you! You can download the HP printer installation wizard and run it. This tool will search and find the right software for your printer and your operating system. If you are connected to the printer via the USB port you can connect the USB cable when you start the wizard.

If you would be more comfortable just downloading the software and running it yourself you can do it with the following link: HP Photosmart C5200 all-in-One Printer series full feature software and driver. If you choose this route, please make sure that you do NOT connect the USB cable (if this is how you connect) until the software specifically asks you to connect.

Let me know if this helps all the

Tags: HP Printers

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