Photosmart C6380 all-in-one: HP Solution Center does not work after update to the last version of Windows 10

Printer worked flawlessly after upgrade to Windows 10. But with the last update, I can't scan more by HP Solution Center. I tried HP doctor and then remove and reinstall the software suite full, ensuring I have the latest drivers, but it still does not work. HP Solution Center is installed on my pc, I can even click on it and then it opens (briefly) and then closes, there is no way I can use the features. [However, doctor of HP, I could do an analysis of test and that worked, so there is nothing wrong with it.] Help...

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Hello

Microsoft has since released a new update for this problem.

Fix solution:

Please download and install the following update KB3133431 from Microsoft:

https://support.Microsoft.com/en-us/KB/3133431

Note This update is available through Windows Update only. (Updates )  must be lit)

  1. Click the Start button, select 'Settings' and select 'Making day & security'
  2. Under "Windows Update", select "Advanced Options".
  3. Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."

Hope that helps.

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

Tags: HP Printers

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