Photosmart c6380 error oxc19a0020

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• Photosmart C6380 all-in-One - printer error message question

  I have a HP Photosmart C6380 all-in-One printer.  It worked well for a number of years, but last year, whenever I want to print something, the orange light blinks and an error message is displayed in the window.  It is said: ' Please Oxc19a0035 turn printer off, then on.  If - before the printer print, I must turn off first and then on again.  It's more boring, to say the least.  Does anyone have a suggestion as to how I can solve this problem?  Thank you, Ms. Dahlia

  The troubleshooting steps described in this document may help to resolve the error.

• Cannot install Photosmart C6380

  Photosmart C6380 all-in-One installed the printer almost all the way to the wired network. Then, he fails to finish. I've even set up 100%, then get a fatal error. I uninstalled the software, rebooted the computer, reset the printer and that she fails. I cannot go into the printers info via my browser, but something in the printer software is a failure. I have configured my Norton Internet Security 2011 several times and stop him and he still fails to install. I have Windows XP Home SP 3 and a modem/router ubee 36100

  If the corrupted registry is advanced, we recommend a complete reformat of the OS on your computer.

  After you have installed the drivers of motherboard, do not install any other software first.

  Install the HP printing software immediately. It will work...

• Cannot install HP Photosmart C6380 all-in-One Printer

  Original title: HP Photosmart C6380 all-in-One Printer, it will not be installed in the computer disk or web site

  None of the things I have tried will allow programs to download and when I go to detect does not detect the printer at all so anything that I want to use this for is not good and I about ready to kill hp all to gether

  Hello

  1. who is the operating system installed on the computer?
  2. have you checked if the HP printer is compatible with the version of the operating system that you are using?
  3. do you get an error message when you try to install the driver?
  4. what all troubleshooting have you tried?

  If you use Windows 7, follow these methods.

  Method 1: You can also run the fixit of material.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2: in the Windows printer problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  For more information, see these articles:

  Install a printer
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer
   
  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  Please provide us with more information on question help you also.

• How to remove, head clean print Photosmart C6380. 6515 Photosmart ink cartridge compatibility

  I had found information several months ago on how to remove and clean the print head, but I can't find it now.  I replaced the Photosmart C6380 with a 6515 Photosmart because when the 6380 stopped working I had to buy a large amount of ink and the 6515 used the same ink cartridge #.  However, the 6515 will not accept the cartridges with the error message they are an older generation.  I think that if the cartrides were not compatible, a number of different cartridge should be used.  So now, I want to try to solve the problem with the C6380 printhead, so I don't have to trash my entire ink supply.

  Here is a document on how to clean the contacts on the cartridges themselves.

  I think that the removal of the print head and of cleaning you're wanting is in this post here.

  Please note that soaking the print head should only be performed on the print heads that are out of warranty. Check that warranty end date to the printhead located by the contacts on the print head to make sure he went from warranty. The reason I put in custody which is a printhead soaking, a guarantee will be cancelled.

• HP Photosmart C6380 does not print the entire page

  My HP Photosmart C6380 will not print whole pages.  Some lines close to the end of the page are not printed.  From time to time, it prints the whole page.

  Hi mercierm,

  Welcome to the HP forums!

  I see that you are working with a Photosmart C6380 and sometimes it seems not to print the whole page and other times he does it. I'd love to help you find a solution to this problem

  To start, you are able to print an extended self-assessment report and it came out completely, or if you make a copy of a complete page, never there issues? This will contribute essentially to determine if it is the hardware or software, but since it seems to be sporadic we are not able to limit too much more. You can also try the steps of cleaning in this document "on paper" Error Message and the printer is not Pick Up or paper feed .

  Let me know how it goes for you!

• HP Photosmart C6380: print head problem

  I just replaced the ink cartridges in my printer and a message pops up saying (printhead problem remove all the cartridges, then lift gray latch and printhead, and then reinstall the cartridges and print head) I did it a dozen times now, and the message is still there, what should I please

  Hi @PC21,

  Welcome to the Forums of HP Support!

  I understand that you are at the reception and the error about the print head on your printer HP Photosmart C6380. I will definitely do my best to help you.

  I would like to try the steps in this guide, the 'Print head problem' or "print head seems to be missing or corrupt" message for HP Photosmart C6300 all-in-One Printer Series.

  In addition, you can try the solution in this video. Use at your own discretion.

  Videos: 564 HP & HP 920 ink printers of the series - printhead to hot water Flush.

• Photosmart C6380: You print envelopes

  The printer will feed into an envelope, but before you start to print it stops with the message "loading the paper in the main tray. There is paper in the main tray and the envelope is not blocked because it feeds on when I turned off the printer off. It prints paper 8 x 10 ordinary well when I turn it back on, however as soon as I insert an envelope I get the loading paper
  error. The machine to print the same thin envelopes up to today. I did several tests today and is continually doing the same thing. I tried to remove and reinsert the paper, but it made no difference. I took on the back and clean the rollers which did not help. By pushing the button continue does not help. I would be grateful for any suggestion

  Hi @wingerx5,

  Welcome to the HP Forums!

  I understand that you can not print envelopes with printer HP Photosmart c6380 on Windows 7. I'm happy to discuss this issue for you!

  What is the type/size of envelope you use?

  Please, take a look through this guide, 'paper Mismatch', or 'Paper Size Mismatch"Error Message displays when printing, select Windows, then printing envelopes.

  Hope this guide is useful and hope to hear from you soon!

• All-in-one Photosmart C6380

  My laptop is a VAIO with a new hard drive. My system is Windows 7, 64 - bit.

  No problem to install my HP Photosmart C7280 all-in-one. Everything works perfectly with this printer that is home #1.

  When I go to the #2 House, the printer is Photosmart C6380 all-in-One. Cannot install this driver. I tried downloading the driver and using the CD provided with the purchase of the printer.

  If I download the driver, when I open the file I get the message "Runtime error". If I use the CD, it goes further: I get the "Install" window, but a little later, I get a window titled ' D\Setup\hpzshl.ice_suffix... runyahoostub m "exe" "-wStub" "265236"... On the inside of the window, I can read the sentence "the specified file is missing".

  I tried to uninstall my McAfee protection and eliminate all nonMicrosoft services in the program, without success. What can I do? I need to have two pilots (C7280 and C6380) on my computer.

  Hi again Voussare,

  Sounds like that you had to go the long way to get the printer installed, but at least it is in place and running.  If you have any questions or concerns, feel free to write again and I'll be happy to help you.  In fact, I'll make a note of your process of getting the unit installed for my own reference, just in case I encountered a similar problem.

  Thanks again for your time.  It is has been a pleasure to work with you.

• HP Photosmart C6380 does not scan or print photo with Windows 8

  Just bought HP M6/1125DX/15j with Windows 8. My current HP printer is a HP Photosmart C6380 All In One.  The printer does not work, but the photo and analysis part icons no longer appear which were on my front desk. I tried to download the entire program which said would update my printer, but after 6 tries to one hour each, at the end he just said my download has been cancelled. Is there a chance that my printer will be supported by Windows 8 and how do I do that if I can't download.  Or am I stuck buying a new printer? Thank you

  Hello

  The C6380 is supported in Windows 8 and has a Solution Full Download.  I would try using the Print Wizard to download and install the drivers.

  Try this link for the Print Wizard.

  Print the installation wizard

• Printer HP Photosmart C6380: C6380 printer not printing black and cyan

  My printer has not been used for a while. Today, I installed new cartridges and found photoblack and cyan do not print. Can someone please!

  Hey @mksingh,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your Photosmart C6380 all-in-One Printer cyan and black printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you can't always print in all colors, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are able to print in all colors or to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Photosmart C6380: after unloading/reloading drivers still print page 3/4

  I've recently updated for Windows 10.  Since my computer (HPE-510y) has been printing only 3/4 page.  I have uninstalled/reinstalled drivers without a bit of luck (although the HP Solution Center now comes to the top) when I clean the printhead that a complete page is printed, but otherwise not.

  Hi @tkleigh,

  Welcome to the HP Support forum.

  I understand that you recently upgraded to Windows 10 on your HP computer. Since the upgrade to Windows 10 your HP Photosmart C6380 all-in-One Printer has been printing page 3/4, even after uninstalling and reinstalling series printer all-in-one HP Photosmart C6300/6324 Full Feature Software and Driver. I would like to help with that.

  I would like to start by running the HP print and Scan Doctor to see if problems are diagnosed or fixed.

  Here is a document that deals with printer problems after the upgrade of Windows 10 can be useful - printer problems after upgrade to Windows 10.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Device photosmart c6380 maintains processing a job. Cannot delete it. Enabled, unplug and authorized in Quebec

  Original title: photosmart c6380

  Device photosmart c6380 maintains processing a job. Cannot delete it.  Enabled, unplug and allowed to help Québec

  Hello

  1. have you made changes on the computer before this problem?

  2. which version of the Windows operating system is installed on your computer?

  I suggest you uninstall and reinstall the driver printer HP Photosmart c6380 and so software and check if it helps.

  Uninstall a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

  Install a program: http://windows.microsoft.com/en-US/windows7/Install-a-program

  Driver & Software Downloads - HP Photosmart C6380 all-in-One Printer: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3560280

  It will be useful.

• I have a hp photosmart C6380 all-in-one and it will not print

  PRINTER

  I have a hp photosmart C6380 all-in-one and it will not be printed. Saids it is disabled in case of problems and it is not off! Tried to turn it off, then comes back on but still saids its judgment. What should do?

  Hello

  Make sure that your print spooler service is started.

  At this point, on your computer, check the status of the print spooler service. Restart the print spooler services.

  a. Click Start, type services.msc and press ENTER.
  b. scroll down to print spooler.
  c. start the print spooler service.

• HP PHOTOSMART C6380: UPLOAD THE PHOTO

  WHEN I TRY TO UPLOAD THE PHOTO ON MY HP PHOTOSMART C6380 IT ME SAID THAT THE COMPONENT I AM TRYING TO USE IS ON A CD ROM THAT IS NOT AVAILABLE. INSERT THE 'HP PhotosmartEssential' diskand, click OK.

  I WAS UPLOADING PHOTO FOR YEARS AND HAVE NOT RECEIVED THIS MESSAGE. Help, please! PAT

  Hi Pat,

  Welcome to the Community Forum of HP.

  You can get the software of full functionality for your printer for Vista Web of Support page of the printer:

  HP Photosmart C6380 all-in-One Printer

  Select your operating system and click on submit.

  Follow the installation instructions.

  Here are some troubleshooting tips and help Support pages, also.

  ===========================================

  You would like to get a copy of your user's Guide:

  HP Photosmart C6300 all-in-one series - User Guide

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.