Photosmart c7250: C7250 can't find scanner

The printer was good these last few years. Last month, the (Solutions Center) software cannot find the scanner. I think I've tried all the sugested corrects including restarting everything and redo the software (several times). Everything works well except the scanner who told me that the scanner cannot be found. The message continues to sugest several fixes, which none appear not to work. Is there anything else that can be done to repair or is it not probably a software problem? How will I know?

Thanks again for your help. It's not worth spending more time on this printer. I came out and me a great deal on an Officejet Pro 6835. He works and analysis very well.

Enjoy the weekend

Kind regards

Jeff

Tags: HP Printers

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