Photosmart D110 AIO will print, won't copy or scan

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• All OfficeJet5610v in a HP: HP printer will print but not copy

  HP printer will print, but not copy.  This computer printout, will be printed over the clouds, will analyse and will fax, very well. However, he suddenly stopped making copies. The scanner bar through the glass and lights, but he won't have a copy. All pages Gush in white.

  Hello @MTAI,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of copies in white that you encounter during the copy of your HP Officejet 5610v all-in-One Printer. To be honest, this problem looks more because of printing system, rather than a failure of the copy. The reason is because the copy uses the same exact material like scanning components. Because you are able to scan without problem on your computer Windows 8.1, we know that copy/scanning mechanism works within your printer. However, when you print from your computer, if the document is sent to your printer as a file of type 'image' the ink color is used to 'do' or 'enrich' the black ink. Therefore, your machine may be appearing in print in fine black ink of your computer, when in reality, it's just the color ink making the black color. When you copy from your printer, if you decide to make a copy of only black ink black will be used. If you choose to make a color copy will only color ink. To check if the cartridges and the print in your printer system working properly, I'll make you start troubleshooting by a quality diagnostic report print to your printer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Make sure the product is on and not used, plain white paper loaded.
  2. On the Control Panel, support on * and #, then press 1, 2, and 7.
  3. Press the right arrow key () until the reports displayed on the control panel and press OK.
  4. Press the left arrow button () until the vpp self test displays on the control panel and press OK. The test page will print.

  

  • (1) printed by the right cartridge
  • (2) printed by the left cartridge
  • If this report print with color and black: that the problem you are experiencing is not caused by your printing system. On the contrary, there may be a problem of programming that takes place within your printer which is originally the function copy to fail, while the scan function continues to work. Can I please have you check on your computer that your scan function always works right now.
  • If this report prints with lack of color or lack of black ink: that the problem you are experiencing is actually caused by a conflict of printing system in your printer, rather than a failure of the copy. To solve this problem please can I you click here. Once the support document opens, please run through the second step, step 3, step 4 and step 5. This includes measures void under the steps listed to complete. Once the troubleshooting is complete please try to copy again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Photosmart D110 think about printing, but he never does

  I'm looking at an HP PhotoSmart D110. When I try to print a page alignment or the self-test page, it says: 'now print alignment page' and then it just sits there indefinitely (at least a night). He's not trying to load paper or he's trying to move the print head. Pressing the X key has no effect.

  I tried to do the self-test before (with the same results as above), but since I replaced the cartridges, it requires alignment now and will not cross. (It is said he highly recommends the alignment, but since it is not a choice, it is much more than a recommendation).

  Any suggestions on what to do so he can print?

  I had already done everything listed in HP consumer support: Alignment Page does not print. I went through the steps once again, though, just in case. When I got to step 3 (remove and reinsert the cartridges), I noticed that the black cartridge was light, so I replaced it (before asking here, I had already noticed the color cartridge is light and replaced to see if it would help). And it started working!

  As a test, I put the old black cartridge in, and he's just sitting there thinking amel. Back with a new, and printed the alignment page. So, it might be something to add as a just-in-case troubleshooting tip; Sometimes, the cartridges are bad message without obvious sign.

  -Scott.

• New HP Photosmart D110 do not print wireless

  I have a new HP Photosmart D110a and have successfully set up and everything seems OK to print until I have try to disconnect from the computer to move.  It says it is connected wireless: the blue light is on, the wireless says wireless network test report is on and working, she carries the correct network name (ssid), Network Setup page indicates an active connection Wi - Fi ready.  However, it does not print if I disconnect the wired USB connection.  I paid extra for the wireless printer so I could place away from the computer so I would really like to get this matter resolved.  Other data that may be useful: computer HP m91000t with Vista 32, which is also connected to a cable modem comcast through a new netgear router wireless.  I tried to turn off the Norton firewall and it will still not print wireless.  All software provided with the printer appear to install correctly.  I tried to use Vista 'add printer' now there's a second printer in printers in Control Panel, one that says "series of HP Photosmart D110 and added one that says: ' HP78EF1A (series of HP Photosmart D110);" " I would like to delete any printer is not necessary.  I can print wired form or printer.

  Your computer thinks that the printer is connected via USB.  You must add a version of it for wireless printing.  Here's how:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing.
  2. click on > start > Control Panel > printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the host name of the printer (found on the network printer configuration report the generated above). Click Next.
  If you get a message about required additional Port information, then the printer is not found using the host name. You can go back and start over or using the IP address of the printer instead of the host name.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file that begins with hp and ends with ".inf". Click Open, and then click OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Make a choice and click Next.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• Photosmart HP 6510 cannot print ink black/copy

  Hello

  I just installed the software driver from the website of hp for my new HP Photosmart 6510 e-all-in-one. My operating system is OS X 10.8.2.  For some reason any it prints gray instead of black, even with a new ink cartridge, in addition, it will not copy anything. It scans the document, but then prints a blank page. Any help would be appreciated.

  Hi wbclemen,

  Follow the steps outlined in the document below and let me know what you find?

  Troubleshooting print quality problems

• HP Photosmart All in a 309g: HP Photosmart 309 g will print but not scan on Win 7 & 10

  I have 2 computers both wireless and the printer listed above. Laptop works under Win 7 and had no problem with Fax & Scan. Office switched to Win10. Both are 64-bit. I also have Culatello my Netgear router and went with the WIFI from my cable provider. Now neither computer will scan! I can print documents from both computers, but no analysis. Having exhausted all possible nonsense that has been offered. I need this feature to work - a small business depends on it. I also need some directions forward straight and easy to understand to achieve! Someone help me please! Thanks in advance.

  Hi Rainbow 7000,

  Thanks for your promt help-the enjoy. After I posted my question, I have searched and searched the site of HP and dug up any information that could help. By a miracle, I think that I have reinstall the wizard and Dr. Moreover, both computers would be printed on the printer, but wouldn't analyze.

  I ran the programs and bingo, I can now scan on the laptop with Windows 7! When it rains, it pours, I had to get a new adapter for the desktop on the floor when I run Windows 10. Quickly, I plugged and gave it a try. No luck. So I will finalize the adapter and then try the same game plan.

  Thanks again, we will see how it goes!

  C:

• Wireless Photosmart C7250 AIO is printing slow response time

  I recently had to reinstall my XP OS.  Since then, my C7250 takes up to 30 seconds to respond to the command 'Print' when using wireless.  Once it starts printing, it moves all along.  If you use the USB connection its response time is instantaneous, as it was wireless before my OS reinstall.  I made no changes to my router Netgear WGR614 v6 to more settings of the reinstall.  Any thoughts there?

  Remove your printer from Control Panel > printers, then:

  Verify that you can access the web page internal to the printer by its IP address.

  1. click on the 'Start' button--> printers and fax machines.
  2. under print jobs, click on "add a printer".
  3. click on 'Next' on the Add Printer Wizard window.
  4. Select "local printer attached to this computer. Deselect "automatically detect and install my Plug and play printer." Click "next".
  5 under, select a Printer Port option, select "Create a new port" and choose "Standard TCP/IP Port" and click "Next".
  6. in the "Welcome to the Add Standard TCP/IP printer port Wizard" make sure that the printer is turned on and connected to the same network that your computer is connected to. click on the button "next".
  7. under "Add Standard TCP/IP Printer Port" enter the IP address of the printer. Click 'Next' and then click 'Finish '.
  8. now select HP in the manufacturers list, select your printer in the list of the models of printers and click the button "next".
  9. If you can't find your printer, you will need to find the installation CD and use the 'Disc' option to select one of the files hp*.ini. You can also select another model of the same type HP printer.
  10. Add the name of print spooler, and then click "next".
  11. click on "next".
  12. click on "Next" and "Finish."

• InDesign will print only 1 copy.

  I'm under Indesign CS4 on a PC with Windows 7.  I am trying to print several copies of a document, but no matter how many copies I specify, it will only print 1.  How can I fix it?

  Sounds like a problem in the printer driver. You have the right driver Win7 installed?

• DeskJet F340 AiO will print but not scan

  I recently got a new Macbook pro OS 10.6.4 (Snow Leopard) and hooked up to my old printer to it. Previously, I had been printing/scanning out of a Macbook under Leopard, I think that (circa 2006).

  Printing works fine, but when I try to scan a picture I still get the same error. HP Scan Pro appears, the scanner starts a buzz and do its thing, but on that Mid-scan a window pops up that says: "Sorry, an unknown error has occurred" and abandons him. I downloaded and installed the software on the HP site for this printer when I first connected it up to my new computer, so I don't think that I am devoid of software. I have reset the system print, uninstalled/reinstalled the software and deleted and then added the printer to my preferences system, all to nothing does not.

  Anyone know what this mysterious "uknown error" might be and how I could fix this? Thanks in advance!

  Download the drivers for printer/scanner update from Apple.  They are sometimes different from what is responsible for the operating system.

• 'Only form fields' print won't work on scanned in PDF format

  I am a lawyer and when I complain, I need to use a blank form of the Court which has a seal on it.  I want to avoid having to use a typewriter every time, so what I would do is: (1) analyzes the empty in Adobe Acrobat complaint, (2) fill in name, address, etc. in areas by using the function 'Add text', (3) place the complaint sealed, empty in my bin of the printer, and (4) print only the fields that I entered (i.e. address (, name, etc.) so that they overlap perfectly on the designated areas of the complaint of seal.  In theory, this plan works perfectly.

  I tried to add the text to the help > modify PDF > function add text, I add all of the fields that I have to, and when I go to print "form fields only" throughout the document is empty.  The only way these fields will be printed is if I choose 'Document', 'Document and marks' or 'Document and Stamp' of the section comment and forms of print screen, however this displays the entire form and I want only their name, address, etc. that I filled out in Adobe (because I already have the blank form in my printer).

  I use Adobe Acrobat DC trial and running Mac OS 10.9.

  
  

  Any help on this would be much appreciated!
  

  That you add are not of form fields, which explains why it does not work.

  To add form fields you must go to the form view change via Tools - shape, and

  then, use the add new field there.

• HP photosmart psc2410 xi: replacement for my photosmart 2410 PCS HP printer all in one. with scans of same quality jewelry.

  Not of the people selling seem to understand my problem. I would buy another HP product, but it must be one who can make major analyses of jewelry.   HP has an inject to solve this problem? I love your products and prefer to stay with HP if it is possible.

  Hello @Anita_Russell ,

  Welcome to the HP forum.

  I understand that you are wondering about the quality of scan on newer printers.

  I would like to help.

  The HP PC 2410 has optical scan resolution 1200 x 2400 dpi.

  Any printer that has this level of resolution should meet your needs.

  For example, the ENVY of 4500 a resolution: up to 1200 x 2400 pixels per inch (DPI) optical

  We'll find the specs for all printers available on the site Web of HPs.

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• HP Photosmart d110: HP Photosmart d110 series stuck on "Scanning"... »

  Hello

  My Photosmart d110 series will be constantly stuck on "Scanning"... "whenever I scan of either the touch screen or my computer.  I used doctor scanning HP many times, uninstalled and reinstalled the printer and the drivers, restarted my router, unplugged and plugged in and restarted my computer back.  I'm seriously running out of options here.  If something escapes me, please let me know.  I'll be grateful for any help.

  I use Microsoft Windows 7/64-bit on a minitour Convertible HP Compaq dc7900 computer.

  Dc110 series is connected via wifi.

  Thanks again,

  Nick.

  @N_Dobelman,

  Thanks for getting back to me! I think that it might be a scanner unit failure. Try the steps in the guide below and if the problem persists, I'd say you're looking at a new unit. You can contact HP to their contact information to see on a trade in option with them if you wish.

  • All products - in - One HP - a 'Failure of the Scanner' Message displays on the all-in-one control panel and you cannot scan, copy or Fax

  Details of HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

• HP Photosmart D110 scan option

  The printer will print, but it does not scan.  Unplugging the cord from the wall outlet; and printer reconnected; restarted computer and continue to receive this message when I try to open the scanner, "unable to log on to the device" any suggestions to solve this problem are appreciated.

  Hi @Anapp,

  Welcome to the HP Forums!

  I see that you are not able to scan with your HP Photosmart D110 printer. I'm happy to help you in your analysis!

  To verify that the hardware of the printer works, you can make a copy?

  Also, just a question for you: what operating system do you use? Windows or Mac? What version? If you do not know the operating system you are using, please visit this site. Whatsmyos.

  In the meantime, please consult this guide to scanning, a "an error occurred communicating with the scanning device ' or a"He has no connection to the computer"message when scanning for HP printers."

  Hope this guide helps and hope to hear from you soon!

• HP 6500 a Plus: HP 6500 has more won't copy

  This old all-in-one device has served reliably for many years until today.  It prints and scans but won't copy glass.  I unplugged the wall for 30 seconds and then tried a second time with the same results.  Help!

  Hi @nsbguy,

  Welcome to the Forums of HP Support!

  I see that you have problems of the flat bed scanner glass copy on your printer HP Officejet 6500 has more. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that this printer has been very reliable for you, which is nice to hear. I see that you are able to print and scan, but they are not able to copy from the glass. I guess that when you scan using the ADF?  If the printer is capable of scanning, it should be able to copy.

  To try to determine the cause, I will need more information.

  • Are you able to scan using the glass flat?
  • What happens when you try to copy?
  • What is the error message that you receive?
  • Are you getting what output it, or is it empty?
  • What you're trying to copy?
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  I would also try to update the firmware of the printer. Click here to download it.

  In the meantime, to help determine the cause, try the steps outlined in this document, HP Officejet 6500 has e-all-in-one printer series (E710) - copy and Scan outputs are completely black.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!