Photosmart D7260: D7260 does not illuminate

I turned off the printer using the power button. Now, I can't turn it on.

I cut the current unit and the mains, wait for the green light from the transformer came out, reconnected to the mains and to the printer. The switch light does not come. The Cancel button is lights up the button print photos to the printer doesn't exist.

Any suggestions?

Thank you

Frank C

Hey there @FrankGC!

Thanks for posting on the HP Forums!

I should be able to help on the printer turn on/off do not.  You mentioned that light to cancel it and the light of the picture are on if the printer is powered.  The first thing I suggest is to plug the printer into the wall directly if there is currently a power surge protector or extension cord. This may sound silly, but this will ensure the printer gets full power and can eliminate any unnecessary troubleshooting. If the printer is no longer becomes full power of power against power surges or extension cord it can give false errors, have bad connection, questions and quality of paper feed problems.  It is also a good idea to try a different wall jack if the printer is already directly to a wall outlet.

Here is a document about the flashing light errors on the printer: blinking lights on HP Photosmart D7200 and D7400 Printer Series.

I recommend to check this document to see if there is a paper jam in the printer: a 'Paper Jam jam. Claire then press OK. "Views for HP Photosmart D7200 Printer series D7400.

It would also be a good idea to check for a jam in transport as well by clicking on this document here: A 'transport Jam' Message is displayed for HP Photosmart D7200 and series D7400.

Let me know if this helps solve the issue with your printer!

Tags: HP Printers

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