Photosmart D7360: Photosmart D7360 with the new watch black print cartridge black color will be simulated

When you install a new black cartridge HP the message "black ink cartridge empty. To continue with othe caolors pick continue. Black color will be simulated. I cleaned the contacts, clean print head, run test page, reset the printer. Still not clear. Any suggestions to solve the problem?

Sunshyn2005

Thanks for the info. The cartridge was not the problem.

Problem resolved by reinstalling the program.

Pang308

bravohelen:

Tags: HP Printers

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