Photosmart e: 7520 7520 HP e - AIO printer cannot copy of tray of food or a bed. PC fine.

Cannot copy from the tray or a bed. Correct PC.

Message says "make sure document inserted at bottom and try again"

Hey @jimack,

I see that you have some problems with the copy of your 7520 Photosmart e-all-in-one printer. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once it is, while the printer is on, remove the power cable at the back of the printer for one minute.

If after the above, you can always not copy, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

Please let me know the results after following the above. If you are able to copy or to reach a resolution with the support, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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