Photosmart Essential 3.5 - cannot get all the photos in the library

I'm trying to create a CD label to print on a CD on my HP C5580 with an image from my library.  But when I go into my library, are there pictures that until 2013, and not all those who are there.  I tried to add/update the records from my pictures file on my computer, but cannot me, either because the folder is grayed or there is no pictures inside.  When I select the 'File' option in the library, recent files appear with the number of images () after it, but still, I can't select the folder.  I tried to import an image of a disc and the watch file, but with no picture.  Is there a way to get these missing images in my library?  And if not, is there any other software from HP that I can create a CD label to print on a CD on my HP C5580 printer.

I uninstalled and reinstalled Photosmart essential 3.5 which did not help.

Thanks for any help.

I have read several other articles, and it seems that this problem is ongoing for several years and HP is not a solution.  A lot on blogs suggested trying Sure Thing Labeler disc.  So I went to their website and downloaded the 15 days trial version and it worked like a charm.  I used one of their models for the design of my CD.  I was able to use a photo of my photos file and used.  When it came time to print, I had to select Manual to put in some of the parameters for the C5580, but it perfectly printed on the disc.

I intend to purchase the Sure Thing Labeler $6 29.95 disc, so that I can fully use my HP C5580.  Before get rid you of your HP C5580, try Sure Thing Labeler disc.

Tags: HP Printers

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