Photosmart estation doesn't copy. prints a black page. any suggestions?

Similar Questions

• Photosmart eStation C510 does not print

  Hi my (?) Photosmart eStation C510 printer does not print! I checked all settings changed ink cartridges, it will print a color image, but it will not print black and text is missing from the photo - I cleaned the printheads three times. I found the 'helpline' inaccessible HP and am pretty much scream of rage and frustration. I don't understand why it will not be printed. Printing ink level indicator is not telling the truth because I replacead all the cartridges this morning and he said one of them is half empty! If I see another white page out of this printer I'll cry! I guess it's maybe that black ink nozzle is completely blocked - it's the only thing I can think. Other peoples encountered this problem? and Yes, I restarted, six times

  You both seem to have some problems with printing caused by your print quality.

  Suzyd (and I would like you to try this too, CPilenza), I recommend do you a similar process that is Cipelenza. I would like to open your machine and remove the cartridges and print heads. Then unplug your machine while it is still open. Then use a fluffy cloth (like a coffee filter) and little water to clean the contacts on the back of the printhead (the bumps in copper). Then clean the contacts inside the machine. So shut up and plug it / turn it on. Replace the printhead and cartridges in order ask the machine.

  Sometimes, if the print head is damaged, the part will be replaced.

  The two of you run this software to diagnose your hardware: http://support.hp.com/us-en/document/c02762272

  Let me know the results.

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
  See a great post? Give it a Bravo!
  I work for HP

• Photosmart HP 5510 - will not print using black ink

  I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

  I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

  I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

  I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

  The printer is a little over a year old and as mentioned has had very light use.

  There is no error - every reason to believe that everything is OK.

  I wish I had a solution to this problem.

  As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

  Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

• Photosmart HP 5510 will not print in black

  I replaced the cartridge, made sure that the cartridge was evacuated, but could not find the control panel how to clean the print head. I followed the instructions carefully, but my computer laptop gateway has not called to configuration tools.

  Hello patl46616,

  Welcome to the HP Forums!

  I understand that your Photosmart 5510 print no black ink. I will do my best to help you! You can "Clean printhead" on the control panel of your printer:

  1. Make sure that this ordinary letter of white American or A4-size paper is loaded in the tray.
  2. From the Control Panel Home screen, press the right arrow key ( ), then tap the Setup icon ( ).
  3. Tap Tools , and then tap print head cleaning . The printer cleans the print head and then prints a test page.

  Also, follow this HP document on fixing of the streaks of ink faded prints and other common Print quality problems Please post your results, I will be looking forward to hear from your part have a good night!

• HP Envy 110 prints all black Page

  HP Envy 110 prints a black whole page.  The image is a .jpg of text only file. Print black text on a white background. But only prints a solid black page.

  Hello colette_bate,

  Welcome to the HP Forums!

  I understand your desire to 110 prints the whole page black. I will do my best to help you! First of all, I need to know your operating system on your computer? Windows or Mac?

  I recommend the continuation of this entire HP document on troubleshooting problems of quality Print. Try to print a page of diagnosis of your printer and let me know if you see missing colors. If you do, then please try to clean the cartridges, that is shown on this document. You can try to perform this step several times until you receive a satisfactory quality.

  Please post your results, I will be looking forward to hear from your part have a good night!

• HP LaserJet 200 color M251: HP LaserJet 200 color M251 only prints completely black pages

  While in the middle of printing a 24 page document, printed pages went from perfectly readable to completely black (black Coal Mine).  The cartridge is only around the age of 2 months and a lot of toner.   I deleted and reinstalled the printer, but the problem remains.  To me it looks like a hardware problem (circuits) at this stage.  Thanks in advance for advice about the diagnosis further.

  Thanks rb11, I realized these things (support page, etc.) and the problem persists.  I could add the image of the first page that turned out to be totally black when printing.  If all goes well, I can attach a jpeg file, illustrating the speed at which the page went to total darkness.

• Photosmart Premium: does not copy after replacing black toner XL and colors - but has not replaced the small black

  Printer recognized all the replaced cartridges. It shows a black small as 'used '.  You wonder why it won't copy from the XL Black cartridges.  page is completely blank, unless I select color copy and then only a header is printed.

  I was wondering if I should also replace the small black cartridge.  If so, what is the purpose of the XL Black cartridge?

  test page printed out as Virgin.

  Hi @lisasw2003,

  Welcome to the Forums of HP Support! I understand that you have recently changed the cartridges on your HP Photosmart Premium, you have not replaced a smaller, and now, you are not able to copy.  One of the black cartridges is regular black and the other is a photo in the black, which is the difference between the two. Although you can't print photos, it gets ink in the cartridges.

  Please replace the used cartridge and you should be up and running again. I hope this helps!

  Thank you

• HP psc photosmart 2410: I want to print only black

  I am constantly running out of color ink and I was wondering if I can get my printer to print black ink only

  I lost my manual so any help would be appreciated

  Thank you

  Hello

  If you are using Windows OS, then try the steps below...

  Click START > Control Panel > Printers & devices > right click on the printer icon and click Printer Preferences > click on paper/quality , and then click the advance button.

  Now, click on print in gray scale = black ink only.

  Click OK, then apply then OK.

• My Photosmart HP 6515 will not print in black

  My hp 6515 not print black, I replaced the cartridge,.

  Hi Frank,.

  Consult the troubleshooting provided by Hp paper

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03760633&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5191794

  If the problem persists, contact HP.

  http://h30434.www3.HP.com/

  Hope this could help you. If you have any concerns related to Windows, let us know.

• Printer HP C309g won't copy/print. Blank page only.

  My HP C309g printer does not print copy or not.  I only get blank pages.

  Hi, have you tried running a few cleaning cycles?

• When my 7780 prints a black page, a whole line of 3 inches is faded while the rest lines

  My 7780 print a faded line each line of the 4th or 5th but all other lines are thin and dark. I cleaned all the internal parts

  with a cleaning kit and everthing works fine except for the faded line. What it could be?

  Take a look at this document to a print quality that it can offer help:

  http://support.HP.com/us-en/document/c01957673

• Unable to connect w / Canon Pixma MX860 printer now I ElCapitan.  Need to print today... any suggestions?

  Just upgraded to El Capitan and now cannot connect with Canon PIxma 860 and not financially able to buy a new printer... no workaround solution suggested?  Canon has written is not compatible with El Capitan.  I have to get off at Yosemite?  Thank you.

  http://GIMP-print.sourceforge.NET/MacOSX.php

  This link should make your printer work again.

  That said, I've not heard of Captan El is not not compatible. But this fix should work.

• I try to print a page that received his degree of background colours (colors) and the impression comes off the printer with gradated stripes. any suggestions please

  Download a word document on the web that has text and a graduated background color. (color)

  print preview displays the printed document to correctly, but when the page is processed in the graduated strips.

  problem is not in xp.

  tried on a borrowed laptop running windows 7 with a completely different printer and still the same, so I think that the problem is now in the package of MS word, so I'll post a question here.

• printer driver error message: unable to print. previous document is printing in the background. Printer is a network printer, no one else on the network error. I removed and connected to the printer without success. Any suggestions?

  previous document is printing in the background

  Sounds like you, or someone who uses your computer has print something and locked up. what I would do, is try to reinstall the printer drivers. Please rate me upward if you find my post helpful. Thank you!