Photosmart eStn C510 series is not a driver error

Sometimes my wireless printer works fine, but other times it is 'offline' when I try to print and when I troubleshoot I get error: eStn Photosmart C510 series is not a driver.  I reinstalled the driver from the CD and I also downloaded the driver from the HP website.  It will work fine for a while, but then it disappears.  I do not understand why and I would find a permanent problem solution so that I can simply print and don't have to waste his time to solve problems all the time.  Can someone help me with this frustrating problem?

Hi JeanneDiffenderfer


1. what operating system is installed on the computer?

2. do you get errors in the device to the printer Manager?

I suggest you to check and to provide us with the information about the installed operating system.

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running


Also, you can use the HP available for printing and hardware diagnostic utilities and check if this may help solve the problem-

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=us&DLC=en&sw_lang=&product=5041262

http://h10025.www1.HP.com/ewfrf/WC/document?docname=c02073861&LC=en&DLC=en&CC=US&OS=4062&sw_lang=

 

If the problem persists I would suggest you contact the manufacturer for help support and to check if they can help you get the correct drivers installed for the printer and help solve the problem.

 

I hope this helps.

Tags: Windows

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    Rob - bicycle - Mark Twain said it is good.

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