Photosmart HP 5510 - will not print using black ink

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• Re: HP Photosmart 5510 - will not print using black ink

  I received a WARNING ink level so I went out and bought new cartridges. When I put the new in, black will not print.

  I followed all the instructions on my printer, all the instructions of the hp print & Scan Doctor and went out to buy a new black cartridge in the second.

  tracking of document Hp: http://support.hp.com/us-en/document/c03425035

  Still no black printing.

  I cleaned the print heads.

  So I have three cartridges of "True HP", two of them nine and no black print.

  Are there any other instructions that can be followed to fix my printer? It is more under warranty and there is no way I'm paying for a repair on a printer who leave work when installing a new cartridge.

  @lcaughey

  I'll me private message you on this (check in the envelope at the top right)

• Photosmart HP 5510 will not print in black

  I replaced the cartridge, made sure that the cartridge was evacuated, but could not find the control panel how to clean the print head. I followed the instructions carefully, but my computer laptop gateway has not called to configuration tools.

  Hello patl46616,

  Welcome to the HP Forums!

  I understand that your Photosmart 5510 print no black ink. I will do my best to help you! You can "Clean printhead" on the control panel of your printer:

  1. Make sure that this ordinary letter of white American or A4-size paper is loaded in the tray.
  2. From the Control Panel Home screen, press the right arrow key ( ), then tap the Setup icon ( ).
  3. Tap Tools , and then tap print head cleaning . The printer cleans the print head and then prints a test page.

  Also, follow this HP document on fixing of the streaks of ink faded prints and other common Print quality problems Please post your results, I will be looking forward to hear from your part have a good night!

• Photosmart 5510 - will not print in black ink

  PRINTER HAS FAILED - CLOSING OF THE FORUM.

  {title of the origninal thread restored in order to make the more searchable topic}

  This is a simple fast recommendation I would try.

  Remove the cartridges from the printer. Once they are there, try a hard reset of the printer. Once the printer turns and asks the cartridges, then go ahead and implement what their return.

  Follow these steps to perform a hard reset on the printer.

  1. press the power button to turn on the product.

  2. with the product, unplug the power cord from the back of the product.

  3. disconnect the power cord from the wall outlet.

  4. wait at least 15 seconds.

  5. plug the power cord into the wall jack.

  6. reconnect the power cord to the back of the product.

  7. If the product does not light by itself, press the power button to turn it on.

  Try and let me know if it helps. If not, there is probably a more serious hardware with the printer problem. Especially if you have experienced already troubleshooting guides. There is still one thing, we can try, which requires a certain type of reset of the printer, but I will have private message you the steps to do this.

  If I was helpful, or if you want to say thanks you can click the White Star under my name to give me congratulations.  I really appreciate it!

  Good luck

  Kyle

• Photosmart 5520: Will not print in black ink

  I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

  Hey @Hughes23,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

  This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
  See a great post? Give it a Bravo!
  I work for HP

• Photosmart HP 5510 will not print.

  Black in do not print! Ugh! Brand new black cartridge low on the colors.  Went through all the normal procedures for the clean printheads, aligning printer, get out the ink and handed in...  Colors will be printed on these pages, but not black.  Yes, HP cartridge not a fall. Help!

  This document can enlighten us here:

  http://support.HP.com/us-en/document/c02914910

• My Photosmart HP 6515 will not print in black

  My hp 6515 not print black, I replaced the cartridge,.

  Hi Frank,.

  Consult the troubleshooting provided by Hp paper

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03760633&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5191794

  If the problem persists, contact HP.

  http://h30434.www3.HP.com/

  Hope this could help you. If you have any concerns related to Windows, let us know.

• ALL-IN-ONE PHOTOSMART HP 5510 WILL NOT PRINT AFTER GO 'SLEEP' MODE

  My printer model:

  HP PHOTOSMART ALL-IN-ONE 5510 B111A

  Problem:

  Printer goes into sleep mode. After 25-30 minutes breaks the connection between the PC and the printer wireless. Beacon wireless is the same fashionable "sleep" and I see that the printer is connected to my router and there is internet connection. HP Print and Scan doctor sees the printer, but I can't wake the printer unless I restart it.

  What I've tried so far:

  I tried all the solutions offered hp.com; Reinstall driver, updating the printer software, setting static IP on the printer, static DNS servers, using HP print and Scan doctor.

  I've seen people questioned on this issue before and there is no solution. I really need help from HP!

  After days of research, the problem was finally solved! I applied the following steps below. Some steps may be unnecessary, I didn't waste my time knowing who.

  1. find your PC's DNS servers by typing ipconfig/all in CMD.
  2. assign a static IP address outside your DHCP range. For my Linksys router him between 192.168.1.100 to 192.168.1.150. So I put my static IP address as 192.168.1.20.

  To do this, click the button on your printer wireless. This will show the IP address of your printer. This type of your browser. Go/network/network address. Choose manual IP and write 192.168.1.20

  3 now come to section of the manual DNS server, and then type your DNS servers, you found before.

  4. open your HP printer program that must be installed with your driver. Utilities hit and update the IP address. Update your address with your static IP address.

  5. now go to your router settings. Find the wireless settings and change your not automatic standard 20 MHz radio band.

  6. change your standard channel to 6.

  7 find the wireless security and replace your WPA-personal security mode.

  8 disable UPnP

  9. This is the part of the KEY. Change the renewal of your key to 36000 seconds. (10 hours)

  10 go to the Windows Advanced Firewall. Enable all the disabled printer and share, entrants and outbond rules.
  I believe that the most important parts are affecting a static IP address outside your DHCP-range and change the key renewal time. I hope this works for you too

• PIXMA MX922 test the right page, but will not print in black ink

  MX922 worked perfectly, and I love this printer. A few days ago, she didn't have to print a tax return online. Assumed there is some problems with the website then I just saved in pdf format. Then it again... fine color prints, but nothing in black. Test page for verification/nozzle is perfect, but did a cleanup anyway. Always the same. Comes with most WORD documents but I created 05/04/16 print - a desire for 4/6, I don't not created. So far, all of the Acrobat & html documents are affected. Have removed and added the printer, but that did not help. I've never been able to use as wireless so it is plugged into USB.

  MAC OS el Capitan. Recently installed Family Tree Maker and perhaps an update from MS Office.

  You will appreciate all suggestions.

  Thank you for your response. You are right... I didn't know there were supposed to be two black grids on the test page. I called technical support and we are working on that.

• Photosmart 6525: will not print in black

  My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

  Hello

  Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

  Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

  Do not take into account the title.

  Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

  Please let me know the result and if there is anything else I can help you. Thank you.

  

• Does not print any black ink

  Hello, I have a Photosmart C6380 all-in-One Printer.  It will not print in black ink.  The other colors work very well.  I changed the 4 smaller cartridges because they were all low or empty.  The larger black cartridge is about half full, perhaps slightly slot so I have not yet changed.  When I print, it prints all colors except black.  I really want to buy another cartridge with him still having a lot of ink left.  However, the other day I tried to make a copy just for the heck of it.  Dang, he printed the copy very well.  I shook my cartridge twice.  The first time right before printing to think perhaps this would help.  The second time right before I did the copy.  So why will it work for the party copy, but not printing?

  I also tried assigning the factory settings, but that didn't help either.  Also, I had problems with the office, so I can't try it print again until I get this job.  I tried to download the software of the printer on my laptop, but it does not work.  I would also like to be able to print wireless with my laptop and printer.  How can I do once I get the downloaded software?

  Thank you!

  Color cartridges are typically used when you print copies unless the printer is set for improved text and the copied document is recognized as text.  Try to print a page of test, as shown in step 4 here.  If black is not printing, follow the steps in troubleshooting in this page, especially looking at the vents and cleaning of the print head.  After the first seven steps, if the problem persists the following may help.

  Please read this post then provide some details.   What operating system?  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

• Is it possible to print using black ink only with a photosmart 8250?

  I only need to print in black, and I just put in a new black ink cartridge.  The other cartridges are empty.  Is it possible to say to my mac to print using black ink only?  Everytime I go to print something, even a test page, he tells me to resolve the error (empty cartridges) first.  Thanks, I hope someone checks this Christmas Eve!

  The photosmart 8250 printhead a permanent.  If the printer has allowed iwith a missing color printing, it is likely that the print head gets dirty all the time and the printer would require service to retrieve.

  You will need to have sufficient in any color and black ink for this particular model.

  (There are many models of HP with integrated on the suplies of ink print heads.  These generally allow printing with empty cartrdiges or even absent, will automatically in the printing of 'reserve mode' using the available cartrdige.  Because of the standing print heads such a feature is not available with the Photosmart 8250.)

  Merry Christmas,

  Bob Headrick, MS MVP printing/imaging

• HP4480: will not print in black

  I have recently upgraded to the version of windows in 10 home edition 1511.  I have a HP4480 that is compatible with windows 10.  It is updated with the correct drivers.

  My printer will be printed in black and white if I copy a document on the printer, HOWEVER it will not print in black and white if I print a document on my laptop or from a Web page.  I'm also using Microsoft Edge.

  I run Scan Doctor, clean my print heads, made sure everything is aligned, but can not determine why I can not print in black and white the computer laptop but can from the printer.

  The diagnostic message only I received is "peripheral composite USB does not work with USB 3.0' I have no idea what this means and don't think that I have the choice for the ports on my Inspiron 15R laptop 5520.»

  I've also posted on the Microsoft forums but really need to get the printer works with the operating system and cannot afford to buy a new printer just because I upgraded.

  Any help is appreciated.

  Thank you.

  Janet

  I solved the problem.  For some reason, my real print HP 60 cartridge was the question.   Almost empty, I left forward without problem.  Once I replaced the cartridge, all now print correctly in black and white.

• HP 6500 709n printer will not print in black.

  Cartridges have been replaced and cleaned twice printer heads.  still will not print in black.

  Had the same problem with the same printer. I had to get out of ink cartridges and cleaning the printhead tray manually. If you search online you will find the instructions step by step on how to remove the print head Assembly. First, I tried to clean by soaking in hot water for several minutes. It has not helped, although others said it worked for them. Then I used alcohol to friction on the screen black printhead. Also, I soaked a mixture diluted CLR (calcium, lime, rust) the whole print head and used a swap of cue tip to gently clean the print heads... I rinsed off the coast of all very well in water and carefully dried. I used compressed air to a box to blow the print heads and help in the dry. I reinstalled the Assembly and the ink cartridges and the black ink was working. I was disappointed that none of this information is actually detailed by HP for this printer troubleshooting. Good luck. You will need to repeat the process several times, as I did.