Photosmart HP 6510 cannot print ink black/copy

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• Photosmart HP 6510: HP Photosmart 6510 cannot print in black

  Like everyone, I tried all the reset standard and practices of head cleaning.

  Can anyone send me please the new reset instructions?

  Hi @gpn44,

  Welcome to the Forums of HP Support!

  I understand you have a print quality problem with printer HP Photosmart 6510. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like you did a lot of good troubleshooting already. You followed this guide, Printers HP Photosmart 6510 - printer prints blank Page or does not print black or color ink?

  I can send you the steps to perform resets itself, however, I don't think it will do everything for the same problem.

  The cartridge is either dirty, defective or the print head is clogged. This print head is not removable, customer, but if the printer is out of warranty, you can try the steps outlined in these videos.

  This video shows you how to do a manual print head cleaning. I suggest you to watch the two videos before proceeding and use at your own discretion.

  Video: HP 5510 will not print black and color - print head removed and cleaned.

• Photosmart HP 6510 cannot print in Parallels for Mac using Windows 7

  Currently, I use the model above the printer with my Macbook (OS x Mountain Lion) and have no problem printing with the Mac.

  The problem is when I'm in (Parallels Desktop 8) mode of the virtual machine and I am trying to print from Windows 7.

  Although it seems to be recognizing the printer it tells me the printer is "offline: 1 document waiting."

  Parallels support pages say that printers should operate automatically.

  Can anyone help?

  Looks a bit like a mixed configuration here, where you are using a Macintosh with Windows loaded on the system. My first question is on the profile that you are working with you have loaded the appropriate drivers on the site for the Windows machine? Here's a link to it:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=5058336

  I would also like to run this diagnostic test too:

  http://support.HP.com/us-en/document/c03286146

  Let me know and I'll do what I can to help!

  Have a great day!

• HP Officejet 6500 a Plus: HP Officejet 6500 a Plus cannot print in black

  I just put new ink cartridges today and now my printer cannot print in black ink.  I've seen some prior positions on the same topic, someone found a solution?

  Try here...

  http://support.HP.com/us-en/product/HP-OfficeJet-6500A-e-all-in-one-printer-series---E7/4083974/model/4083870/document/c03946666/

  Let us know.

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• Photosmart 6525: will not print in black

  My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

  Hello

  Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

  Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

  Do not take into account the title.

  Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

  Please let me know the result and if there is anything else I can help you. Thank you.

  

• Photosmart 5520: Will not print in black ink

  I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

  Hey @Hughes23,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

  This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

• HP Photosmart 5520 does not print in black ink.

  Black doesn't print not... except on the print quality diagnostics page where the text and black frames around boxes all print in black.  Inside of the 'Black' box is empty, however.  When I try to print a page of type, it is either totally empty or very indistinct.  How is that possible?

  I saw three other posters with this same problem, everything from 21/01/14 and no answers to the problem.  All the patches of troubleshooting on the Web page do no good.

  My warranty has expired also.  Is this a systemic problem?  How do we get fixed?
  

  Hi RAJP-52,.

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that the black is not printing on the computer but prints partially on the diagnostics page.

  I'll be happy to help you.

  I don't know what you have tried so far the fix, but I included a few documents to go through the steps to see if we can solve this problem.

  This printer has a permanent print head. You can always run however of cleanups on the print head.

  This document is intended printer does not print black ink or color ink or prints blank Pages.

  Here is a document to clean the contacts of the cartridge.

  'Cartridge problem,' 'Cartridge missing or damaged', or 'Not compatible ink cartridges' Message is displayed on the control panel.

  Please let me know the results if you are still having problems.

  You use genuine HP cartridges?
  Check the date on the cartridge to make sure that they are still in warranty. (not old stock)
  What are the ink levels?

  If you like you can print a new diagnostic test page, scan it and include it in the post, I can take a look to try to find a way to solve this problem.

  Thanks for posting on the HP Forums.
  Good day!

• HP photosmart premium C310: cannot print black despite installing new print head and cartridges

  Have completed all troubleshooting steps right through the replacement of the ink in the print head with a brand new and of news. Desperately the still not printed in black.

  Is there anything else I can do?

  Hello

  Please try to CLEAN print head for at least 3 times.

  On the printer control panel.
  1 > tap Settings, then
  2 > touch tools, then
  3 > touch clean printhead

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Cannot print just black and white - cannot print all black when a low cartridge

  I had this 6700 Officejet just long enough the warranty has expired. Go figure. I have 2 problems.

  1. from my PC, it will print not just black and white, even if I chose "printing black and white only. I have to go through the whole syetem of dialogue ect ect, which is delayed. It prints perfectly just black and white of my portable Macbok.

  2. it won't let me print a document all in black and white, because I have a low color cartridge. Whey do I have to have color cartridges to print just a black and white document. Very annoying and frustrating. I'm almost ready to use as target.

  Hi fpsolutionsllc,

  Welcome to the Forums of HP Support! I understand your frustration and want to enlighten us and also bring some answers to your questions about the ink on your HP OfficeJet 6700 systems.

  1. you are able to go to your printer properties and change your settings for printing in black and white only, without having to change it whenever you want to print something. See the steps listed below:

  * Go to your devices and printers

  * Right-click on your 6700 and select Print Options

  * Select your desired default and press Ok

  2. you cannot print without all cartridges installed because even if printing black and white printer will still use the ink contained in the cartridges of color for maintenance tasks. It takes little ink from all cartridges in the service of the print head and avoid any clogging. To get a better understanding of take a look here: use of inkjet printers ink.

  I've found this useful information here: a 'ink alert' or "Low on ink" Message appears on the computer or the printer control panel

  Thank you

• HP PhotoSmart 5520 will not print in black

  Hello

  Recently, I bought a printer Photosmart HP 5520. I have tested it and love the printer!
  I was testing to print some pages in internet (wireless) and given my laptop (HP, too ;-)) the command to print the pages in black. But when the pages came out of the printer, they were in color?

  Please is there any topic on this forum where I can fix this or does anyone know how to solve?

  Kind regards

  Kaj

  I have this doubles up in Chrome with my printer Officejet 8600.  It seems that Chrome can not correctly send the information for printing in black only.  Try the following: at the bottom of the page of the dialog box print, there is a link «print using the system dialog box...» (Ctrl + Shift + P".  Click on it and then select your Photosmart 5520 and select case displays the options (printing in grayscale, black ink only).

• Photosmart 6520: my printer (photosmart 6520) does not print in black

  Hello, my printer aged 2 years does not want to print in black for 1 week. I tried everything to solve the problem is : head cleaning cartridges, printer reset , purchasing new ink cartridges ( ink hp orininal ) color settings when printing , diagnostic problem with the software hp ( scandoctor ? ) etc. Despite all my printer does print in color .When the test print all colors except black are there and when I try to print , half the time the pages are either white or did that a computer imprimé.Mon of sentence under Windows 8.1 , but this was never a problem.
  

  The message here is a troubleshooting document links for the Photosmart 6520.  If the steps it do not solve the problem, please contact HP Support, even if the printer is longer under warranty.  The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.  If the foregoing is not satisfactory results so thanks for posting here.

• Photosmart D110 AIO will print, won't copy or scan

  Photosmart D110 AIO will print but won't copy or scan. The printer screen bounces to 'Copy' without copying. Same problem as stand alone or connected to the computer. Help!

  Try to unplug and plug back in.

  If this does not work, you may have a hardware problem.

  This snack, try this.

  {Insider reset deleted information}

• Photosmart C410a fails to print in black

  C410a stopped printing in black. No error message appeared. Supplies indicator revealed a level a bit low for the black ink, but not empty. At through print and tests the cleaning head which showed samples of light colour, but not black. Replaced by cartridge 564XL new, totally black, but printer failure continued in black. Printhead repeated to clean without success. Repeated remove a cartridge and reintegration to ensure a correct fit.

  Ciara_B, thanks for the post of care. Yes, I tried the suggestion of Bob. It was quite an adventure! As expected, considerable ink washed the frame. In the end, no joy. After a few glass smoking and strong, I abandoned all hope for the weekend. During the following Tuesday I took a blow when printing, and miraculously, black printing worked OK.

  At this point, I'm puzzled as to how or what could have affected the cure, after changing the black ink twice before the procedure of "soaking". Given the lack of effect on revenues HP, I'me reluctant to consider this as a plot by the company to sell more cartridges. However, I am open to suggestions.

  Thank you once again.

  Deep water