Photosmart HP 6510 will not print black text of emails but ok for photos and web pages

Suddenly, it stopped printing black text of emails but prints black on web pages and images. I renewed the HP black cartridge and downloaded the HP PHOTOSMART FULL FEATURE AND DRIVERS SOFTWARE today and the problem persists.

When I print QUALITY REPORT printing any black ink level is shown, but black media are there. very strange.

Can I please ask your help to fix this annoying problem for me.

Thanks for the reply daveclix

I agree that this is not a problem with your PC, it's a hardware problem with the printer. The information you supplied I'm going to send you a private message to discuss the next steps to take

If you are unsure how to check your messages on the forum this post, has instructions.

Tags: HP Printers

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