Photosmart HP 6520 - black not printing

I have a printer HP Photosmart 6520, it was working well until recently. A couple of days it color printing black with lines through their departure or much lighter than it should be. The ink level was almost empty, I bought a new set of 564 cartridges staples (genuine HP ink cartridges). After that I put them in the black was always light and got lighter with each printing. I cleaned the heads a few times, but has not made a difference. Finally the black stopped printing altogether.

I have old ink cartridges, so I put in the dark, thinking that it was not good. Even the old one does not print, so this leads me to believe that the print head is clogged. On this model the head does not come out so I can't follow the posts on cleaning using this method. The printer is out of warranty this HP difficulty is not an option.

Is there a way to clean the printhead without deleting? What other options can I here?

@mikelbeck

As it is a 6520 I would advise calling the HP helpline a call - even if it is out of warranty, as they will probably provide you with a replacement printer

http://welcome.HP.com/country/us/en/wwcontact_us.html

Can you please let us know how you get on?

Thank you

Ciara

Tags: HP Printers

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