Photosmart HP 6520: HP 6520 scanning in black and white

Hello

My HP 6520 scans in color black and white docs.  I read the various messages from others who have similar problems and have downloaded the latest drivers on the Apple site.   When I open the HP utility and navigate to "Scan to computer" and 'Modify tasks analysis' I find the menu only 2 items I can interact with are "Document (PDF)" and "Photo (JPEG).

When I press the button Edit, I get a submenu that I can develop to show the type of device, the presets and exit.  When I select the "show details" button, I get only one bar for me to choose the quality in which items can be scanned.  I don't see the Mode option that should allow me to select Save in both black and white.

Please can you help me with a few tracks here - thanks in advance.

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Hi Waterboy71

I carried out the tasks that you recommended and there is a degree of progress, while getting only not in a fully satisfactory place.

Certainly the HPScan shortcut on the desktop icon will allow the scans for color photos but the documents in PDF format are in black and white.

However, if I take the longest walk around the system, select the printer in the printer options and select scanner in that, a submenu opens and I can propose to scan in color, if its for documents or pictures.

Is not as simple as it used to be, as I didn't have to do that before - maybe it's a result of a system of 'upgrade' somewhere along the way.

Tags: HP Printers

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