photosmart HP 6520 printing problems all in one.

I have a printing problem.  I can print a test page, no problem.  When I try to print anything else, there is a msg of error and nothing prints.  I know there is communication between the printer and the computer.  I can scan.  Why it will not print documents?

Hi kimmarie52,

Welcome to the HP forums

I'm sorry to hear you have had printing problems with your 6520 Photosmart but once I put together a little more information, I'd be happy to help you!

1. what operating system you have?

2. how the printer is connected to the PC? USB, Ethernet or wireless?

3. What is the error you get when you try to print?

4. have you tried different programs to ensure that it is not related to the program?

If you work with Windows, I would suggest that you download and run the printing HP and Scan Doctor while I wait for your answer to see if it can help. If it fails anywhere, let me know where.

I hope hear from you soon!

Tags: HP Printers

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