Photosmart more B210a: I have a Photo smart Plus B210a which will scan but not output to the computer image file.

Hi eveyone.

I go through the motions of scanning photo via web server embedded on safari, the scan occurs and the scanned picture appears in the preview image on the browser tool. So far so good.

I right click to download the image to the computer when you are prompted, the download address is below.

http://192.168.0.3/scan/jobs/16/pages/1

by pressing the downloads, arrow down on the safari browser, it is said

"Zero kb of? -l' requested url was not found on this server. »

Now I can speak to the printer/scanner and successful playing for me, but it generates no files to this address or the address is incorrect.

little stuck now... any help welcome.

one think I have and let me know if you need more info.

D

Hello.

First of all make sure that the latest version of the software is installed by following these steps:

Make sure that the printer is turned on and connected to your Mac or on the same network.

Click on the Apple icon, then select about this Mac.
Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

Be sure to install any update HP or Apple, then check for the difference.

Once installed the latest update, try scanning through Capture of Image or the HP Easy Scan application below:

https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

Kind regards

Shlomi

Tags: HP Printers

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