PhotoSmart Plus B209a won't print black notebook

Printer does not print dark from NotePad or WordPad.  Will be print color of NotePad or WordPad (even when only one of the text) and will be black print of Irfanview, Web sites, etc.  Black print cartridge replaced new cartridge HP.  Printhead cleaning manually.  Clean by using the Toolbox.  HP ran troubleshooting.  Print uninstalled and reinstalled the software.

Problem seems with black of NotePad and WordPad print only.

Never mind - I think the section of for the black cartridge print head went south.  Replaced the B209a with the new printer.

Thank you.

Tags: HP Printers

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