Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

Hi @Ebeniste1uk,

Welcome to the HP Forums!

I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

Tags: HP Printers

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