Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

With a wireless network test:

Wireless is on (but light indication only is not lit)

wireless network card has failed

"The wireless radio does not work.  Contact Hp support.

Any help would be greatly appreciated!

Thank you


Hi smithb2, welcome to the forums there.

I saw your post on the wireless radio does not not on your model Photosmart C309.

I did some research and came across this post in the community that seemed to have worked for others with the same problem.

Re: Without the printer wireless radio does not

I hope that helps!

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

Have a great Thursday

Tags: HP Printers

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