Photosmart repeated 5514 new cartridge installed alerts when any new cartridges have been installed

This is a printer newly installed, connected to a MacBook Pro running OS last, Lion. Installation and alignment of the new cartridges went very well, but now I get alerts several times a day saying that a new cartridge of whatever color or other had been installed and I need to align. The printer works well otherwise, but these alerts are a nuisance, because the only way to get them off the screen is to restart.

How can I get rid of these alerts without turning them off completely?

Hello

I believe that the installation of the latest version of the software published on the website of HP can solve the problem. It's a newer version, and based on my experience it should solve the specific problem.

Please follow the steps below and check any changes:

First step: completely uninstall the software by using scrubber

* Please note that the following steps will delete all HP software installed.

1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
2. Select Applications
3 select the Hewlett-Packard folder
4. double-click on uninstall HP application
5 follow the uninstall to prompt to select a device to uninstall
6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
7 approve any prompt to uninstall all HP software.

Second step: reset the printing system

* Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

Click on the Apple menu and then click on System Preferences.
Select Print & Scan.
Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
Click OK to confirm the reset.
Type your user name and password.
Click OK. The printing system resets.

Step 3: install the latest version of the software

http://FTP.HP.com/pub/softlib/software12/COL40665/MP-98874-1/Photosmart-5510d-series_v12.14.0.dmg

Step 4: update the latest drivers

Click the Apple icon, and then click software update.

Click on show details and be sure to select the HP printer software update 2.9.

Click on install and provide the details of user when you are prompted to.

Hope that helps,

Shlomi

Tags: HP Printers

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