Photosmart wireless B109n-z showing "ink cartridges above appear to be missing or damaged.

Hello, I have a problem with my photosmart printer (wirelless B109n-z) now (on Windows 7) and I could do with some advice. He started by printing not really properly-there were only a few extremely weak lines, so I opened the lid and makes sure that the ink cartridges were properly-they came out and put in the new - but then the error message came that the cyan ink cartridge is missing or damaged. As it was low on ink anyway I replaced it with a new one but the message was still there. I went through all the steps on the site of HP to address the problem, but it is always the same and have never used a not genuine HP ink cartridge. Any help is greatly appreciated.

Jen

If you did not start the steps in this document it.   In step four parts 11 and 12, there are four fingers touch by cartridge.  Make sure that none of these electrical contacts are misaligned, if we're folded its place gently back in its place.  (Compare contacts faulty cyan with those on the cartridges adjacent as described in this post.)

Tags: HP Printers

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