Photosmart5520-all-in-one: printer displays is not on the computer - cannot print

I desperately need help... I have a photosmart 5520 printer all in one for more than a year, it is set up wireless with my laptop HP and up to today, it worked perfectly. I changed the ink cartridges yesterday and did a print and everything was fine. Today, I can't see the printer on my laptop... it has simply disappeared. I tried to open printing HP & doctor scan on my desk, but it does not, is not the printer shortcut icon.

I tried to download the driver of printer again 123.hp.com, and although he has downloaded and saved in my downloads, when I try to run it, I get then them 'extracting files' the 'permission' box, but then nothing!

What the hell happens and what can I do to fix it?

I have very limited knowledge of computers, then all statements must be explained in a VERY simple!

Thanks for the tips. It wasn't the printer, it was a problem with my HP laptop. ..... Idid a system restore last week and hey presto, it's all good now. I took note of your instructions anyway, just in case I have to do a restart in the future. I really enjoy taking the time to respond to my problem. Once again, thanks a lot. Jan x

Tags: HP Printers

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