PhtoPrint Dell 926 AIO and Windows 10

Hello-

I am posting this for a neighbor who called for assistance with this printer very old.  It uses your desktop Acer Veriton wireless connection at his home router.

It was on Windows 7 Home and the printer worked very well.  He bit on the free Windows 10 Home can offer upgrade of Microsoft and went through.  It's about 1 month and a half ago.  The AIO 926 actually worked very well under Windows 10 Home 64 bit without user intervention, according to him.  Then one day last week, the printer stopped working and that's where I got.

I know there are a lot of articles and posts here with RockStar Rick K is heavily involved.  I read the most before going to his house.  So, I took a quick glance to the queue to print the Windows user interface.  He had two jobs in the queue with the top of the front page showing 'Error' and the second showing "sent to the printer.  I have cleared both by using the Windows user interface. I then unplugged the printer to the USB port and also off it.  I unplug the power cable from the wall.  Let stand 5 minutes then pressed and held in the power button to erase the bad karma.

I then ran the printer queue script permission.  No errors.  I tried to run printer removal utility.  Let him ride for a good 45 minutes with the sign "Please wait...". ».  After that long task was always to 'Running' poster, but I didn't trust that.  I killed him to this place.  Now, here's what I don't know.

Use the set of drivers Vista 32 bit?  I tried and extraction & implemented crossed.  I see only the driver scanner in devices and printers.  Ok.  Connected the printer to the power.  Was left unplugged USB port.  At the printer.  Plugged in USB then and of course the printer showed in printers and devices as well as the scanner set previously.  Software Dell will print its own test page.  But the printer has a yellow exclamation mark on it and on hover Windows reports "Driver is unavailable".  So that failed.

Use the Vista 64 bit driver set?  Check the print queue and the Windows Test Page shows "Printing error" and I erased only through Windows.  I have re-directed the Dell printer clean utility.  Once again a long long wait (I went to lunch) and came back to this same panel "Please Wait".  Because I didn't know how long to let it run again, I killed him.  At least half an hour.  Disconnected USB printer and the wall.  Then, I downloaded and run the 64-bit set of drivers for Vista.  Yet once, it crosses looking like it installed correctly.  Printers and peripherals shows the scanner only - I think that's normal.  Printer media leave for 5 minutes.  Key for 10 seconds. Printer back up, looks very good.  Introduced the USB printer.  After a few moments checking printers and devices and the printer upwards, but once again with a yellow exclamation point and hover shows "Driver not available.

What is the assessment here?  What hurts and what I can change in terms of the sequence of the application of this set of drivers or software?  And more importantly, which one should I use: 32 or 64 bit?

Hoibie

With 10 windows and the Dell AIO 966, I was able to print test pages but nothing else. While the I'll still get protection faults trying to reach the printer properties, initially cancelling the warnings and to decline the invitation to install the driver (again), I finally get to the properties of the printer. By selecting the 'Advanced' tab, the default setting for the print processor was "GLT", so I changed it to "NT EMF 1,008" and it prints very well. " Still some problems with rundll32.exe errors, but now they are a nuisance, but otherwise everything works.

Tags: Dell Peripherals

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