Physical keyboard on my Dell Latitude E6400 got off after my kid pressed some keys randomly. Windows 7
Original title: keyboard disabled in windows 7
Physical keyboard on my Dell Latitude E6400 got off after my kid pressed some keys randomly.
It runs on Windows 7 OS. Same external keyboard does not work. only the touchpad and mouse work.
Any help would be much appreciated.
Thank you
Hello
Run the Troubleshooter:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Check if you are able to use the keyboard to the screen.
On screen keyboard
http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard
If this does not help, I suggest you to contact Dell support and see if they can help you start on the BIOS and check the settings for the keyboard. You can also check with them if you can run any hardware diagnostic tool.
Link to contact Dell support: http://en.community.Dell.com/support-forums/laptop/f/default.aspx
Tags: Windows
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