Play a CD on my laptop

I have Windows 8.1 on my laptop.  When I insert a music CD, I get a message that says "there is a disc with a format not supported in (d :)) drive".  How can I get the CD to play?  I'm a little "tech challenged" so I don't know it's a simple solution.  My computer is automatically set to play videos and I don't know how to change it.

Hello

What applications do you use to read audio data. You can use the music app default to recognize the DVD / cd that you try to play or use windows media player, because they are the default players.

To change the settings for AutoPlay for audio, you can check the link here

http://Dell.to/2gcdQzb

Let me know if this helps you.

Tags: Dell Software

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    ------------------
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    ------------------

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    DV Splitter, 0 x 00600000, 1, 2, qdv.dll, 6.06.7600.16385
    Video Mixing Renderer 9 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16385
    Microsoft MPEG - 2 encode, 0 x 00200000, 2, 1, msmpeg2enc.dll, 6.01.7600.16385
    ACM Wrapper, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16385
    Video Renderer, 0 x 00800001, 1, 0, quartz.dll, 6.06.7600.16385
    Video stream MPEG - 2 Analyzer, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385
    Line 21 decoder, 0 00600000, 1, 1, x
    Port video Manager, 0 x 00600000, 2, 1, quartz.dll, 6.06.7600.16385
    Video Renderer, 0x00400000, 1, 0, quartz.dll, 6.06.7600.16385
    Decoder, 0 x 00200000 VPS, 0, 0, WSTPager.ax, 6.06.7600.16385
    Writer, 0x00400000, 0, 0, qasf.dll, WM ASF 12.00.7600.16385
    Allocator, 0 x 00600000, 1, 1, vbisurf.ax, 6.01.7600.16385 Surface of VBI
    File writer, 00200000 x 0, 1, 0, qcap.dll, 6.06.7600.16385
    iTV Sink, 0 x 00600000, 1, 0, itvdata.dll, 6.06.7600.16385 data
    iTV to Capture data filter 0 x 00600000, 1, 1, itvdata.dll, 6.06.7600.16385
    DVD Navigator, 0 x 00200000, 0, 3, qdvd.dll, 6.06.7600.16385
    Microsoft TV subtitles Decoder, 0 x 00200001, 1, 0, MSTVCapn.dll, 6.01.7600.16385
    Mixer2, 0 x 00200000, 1, 1, overlay
    RDP DShow Redirection Filter, 0xffffffff, 1, 0, DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder, 0 x 00200000, 1, 1, msmpeg2enc.dll, 6.01.7600.16385
    Pager, 0 x 00200000, 1, 1, WSTPager.ax, 6.06.7600.16385 WST
    MPEG2 demux, 0 x 00600000, 1, 1, mpg2splt.ax, 6.06.7600.16385
    Decoder, 0 x 00800000, 1, 1, qdv.dll, 6.06.7600.16385 DV video
    SampleGrabber, 0 x 00200000, 1, 1, qedit.dll, 6.06.7600.16385
    Renderer, 00200000 x 0, 1, 0, qedit.dll, 6.06.7600.16385 null
    Tables, 0x005fffff, 1, 0, mpeg2data.ax, 6.06.7600.16385 and MPEG - 2 Sections
    Microsoft AC3 Encoder, 0 x 00200000, 1, 1, msac3enc.dll, 6.01.7600.16385
    StreamBufferSource, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385
    Smart Tee, 0 x 00200000, 1, 2, qcap.dll, 6.06.7600.16385
    Overlay mixer, 0 x 00200000, 0, 0,
    AVI Decompressor, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16385
    NetBridge, 00200000 x 0, 2, 0, netbridge.dll, 6.01.7600.16385
    Source, 0 x 00400000, 0, 2, quartz.dll, 6.06.7600.16385 AVI/WAV file
    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16385 wave
    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16385 noon
    Multi-fichier Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16385
    File stream renderer, 0x00400000, 1, 1, quartz.dll, 6.06.7600.16385
    Microsoft DTV - DVD Audio Decoder, 0x005fffff, 1, 1, msmpeg2adec.dll, 6.01.7140.0000
    StreamBufferSink2, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385
    AVI Mux, 00200000 x 0, 1, 0, qcap.dll, 6.06.7600.16385
    Line 21 decoder 2, 0 x 00600002, 1, 1, quartz.dll, 6.06.7600.16385
    File Source (Async.), 0 x 00400000, 0, 1, quartz.dll, 6.06.7600.16385
    File Source (URL), 0 x 00400000, 0, 1, quartz.dll, 6.06.7600.16385
    Media Center Extender encryption Filter, 0 x 00200000, 2, 2, Mcx2Filter.dll, 6.01.7600.16385
    Dest, 0 x 00200000, 0, 0, WavDest.dll AudioRecorder WAV,.
    Wave WavDest.dll AudioRecorder form, 0 x 00200000, 0, 0,.,
    SoundRecorder Null Renderer, 0 x 00200000, 0, 0, WavDest.dll,
    Infinite pin Tee Filter, 0 x 00200000, 1, 1, qcap.dll, 6.06.7600.16385
    Renderer, 00200000 x 0, 1, 0, evr.dll, 6.01.7600.16385 improved video
    BDA MPEG2 Transport Information Filter, 0 x 00200000, 2, 0, psisrndr.ax, 6.06.7600.16385
    Decoder, 0 x 40000001, 1, 1, quartz.dll, 6.06.7600.16385 MPEG video

    WDM Streaming Tee/Splitter devices:
    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385 tee/sink - to the-wells

    Video compressors:
    WMVideo8 encoder DMO, 0 x 00600800, 1, 1, wmvxencd.dll, 6.01.7600.16385
    WMVideo9 encoder DMO, 0 x 00600800, 1, 1, wmvencod.dll, 6.01.7600.16385
    Encoder 9 MSScreen DMO, 0 x 00600800, 1, 1, wmvsencd.dll, 6.01.7600.16385
    Encode, 0 x 00200000, 0, 0, qdv.dll, 6.06.7600.16385 DV video
    MJPEG Compressor, 0 x 00200000, 0, 0, quartz.dll, 6.06.7600.16385

    Audio compressors:
    WM Encoder DMO speech, 0 00600800, 1, 1, x WMSPDMOE. DLL, 6.01.7600.16385
    WMAudio encoder DMO, 0 x 00600800, 1, 1, WMADMOE. DLL, 6.01.7600.16385
    IMA ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    PCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    Microsoft ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    GSM 6.10, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    CCITT A - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    CCITT u - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385
    MPEG Layer-3, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16385

    Audio Capture sources:
    Microphone (Realtek High defined, 0 x 00200000, 0, 0, qcap.dll, 6.06.7600.16385)
    Stereo mix (Realtek High defined, 0 x 00200000, 0, 0, qcap.dll, 6.06.7600.16385)

    PBDA CP filters:
    PBDA DTFilter, 0 x 00600000, 1, 1, CPFilters.dll, 6.06.7600.16385
    ETFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7600.16385
    PTFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7600.16385

    Midi converters:
    Default MidiOut Device, 0 x 00800000, 1, 0, quartz.dll, 6.06.7600.16385
    Synth, 00200000 x 0, 1, 0, quartz.dll, 6.06.7600.16385 Microsoft GS Wavetable

    WDM Streaming Capture devices:
    Microphone input (black), 0 x 00200000, 1 front, 1, ksproxy.ax, 6.01.7600.16385
    Realtek HD Audio Mic input, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385
    Realtek HD Audio stereo input, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385
    HP Truevision HD, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385

    WDM Streaming making devices:
    Realtek HD Audio output, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385

    BDA network providers:
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385 Microsoft ATSC network
    DVBC Microsoft Network Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, network 6.06.7600.16385 Microsoft DVBS
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385 network Microsoft t
    Microsoft Network Provider, 0 x 00200000, 0, 1, MSNP.ax, 6.06.7600.16385

    Video Capture sources:
    HP Truevision HD, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385

    Multiple instances Codecs VBI Capable:
    The IST Codec, 0 x 00600000, 1, 4, VBICodec.ax, 6.06.7600.16385

    BDA Transport Information converters:
    BDA MPEG2 Transport Information Filter 0 x 00600000, 2, 0, psisrndr.ax, 6.06.7600.16385
    Tables, 0 x 00600000, 1, 0, mpeg2data.ax, 6.06.7600.16385 and MPEG - 2 Sections

    CP/CA BDA filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7600.16385
    XDS Codec, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7600.16385

    WDM Streaming transformations of the Communication:
    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385 tee/sink - to the-wells

    Audio converters:
    Speaker/HP (Realtek High defined, 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16385)
    DirectSound Device, 0 x 00800000, 1, 0, quartz.dll, default 6.06.7600.16385
    Default WaveOut Device, 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16385
    DirectSound: Speaker/HP (Realtek High definition Audio), 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16385

    ---------------
    EVR power information
    ---------------
    Current value: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (balanced)
    Quality indicators: 2576
    Activated:
    Limitation of the force
    That allow half deinterlace
    Allow the scaling
    Decode power usage: 100
    Balanced flags: 1424
    Activated:
    Limitation of the force
    Allow batch processing
    Force half deinterlace
    Force the scaling
    Decode power usage: 50
    PowerFlags: 1424
    Activated:
    Limitation of the force
    Allow batch processing
    Force half deinterlace
    Force the scaling
    Decode power usage: 0

    Hi @Anirban1709,

    Thank you for your response.

    HP has provided the HP Support Assistant to help with the update of drivers and software.

    Please, run it to find the correct drivers and updates required for your system.

    Good luck!

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    Code:
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    http://Windows.Microsoft.com/en-us/Windows/codecs-frequently-asked-questions#codecs-frequently-asked-questions=Windows-8

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    Hi Gjosh,

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    IMPORTANT : Microsoft cannot guarantee that problems resulting from the use of third-party software can be resolved. Software using third party is at your own risk.

    Kind regards
    Amal-Microsoft Support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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